Patient Service Coordinator, Internal Medicine

6 days ago


Danvers, Massachusetts, United States NorthShore Physicians Group Full time
About Us

North Shore Physicians Group (NSPG) is a leading multi-specialty physicians group that prioritizes innovative practices and patient-centered care. Our team of over 400 healthcare professionals is dedicated to delivering exceptional medical services and fostering a supportive work environment.

Job Summary

We are seeking a highly skilled Patient Service Representative to join our Internal Medicine team. As a key member of our community-based practice, you will play a vital role in ensuring seamless patient experiences and efficient administrative support.

Responsibilities
  • Schedule appointments and obtain prior authorizations from insurance providers as needed.
  • Manage patient check-in and check-out processes, including greeting patients, answering questions, and assisting with pre-visit paperwork.
  • Collect co-payments and schedule follow-up appointments, tests, and procedures.
  • Field incoming telephone calls and triage appropriately.
  • Monitor patient flow and waiting room activity.
  • Provide general support to practice leadership, clinicians, and peers.
Qualifications
  • 2 years of experience working in a community-based medical practice is preferred.
  • Epic experience is also preferred.
What We Offer

As a Patient Service Representative at North Shore Physicians Group, you will enjoy a dynamic and supportive work environment, opportunities for career advancement, and a comprehensive benefits package.



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