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Medical Office Representative, Internal Medicine
2 months ago
North Shore Physicians Group (NSPG) is a leading multi-specialty physicians group that prioritizes innovative practices and patient-centered care. Our team of over 400 healthcare professionals is dedicated to delivering exceptional medical services and fostering a supportive work environment.
Job SummaryWe are seeking a highly skilled Patient Service Representative to join our Internal Medicine team. As a key member of our community-based practice, you will play a vital role in ensuring seamless patient experiences and efficient administrative support.
Responsibilities- Schedule appointments and obtain prior authorizations from insurance providers as needed.
- Manage patient check-in and check-out processes, including greeting patients, answering questions, and assisting with pre-visit paperwork.
- Collect co-payments and schedule follow-up appointments, tests, and procedures.
- Field incoming telephone calls and triage appropriately.
- Monitor patient flow and waiting room activity.
- Provide general support to practice leadership, clinicians, and peers.
We are looking for candidates with a strong background in customer service and administrative support. Ideal candidates will possess:
2 years of experience working in a community-based medical practice.Epic experience is preferred.EEO StatementNorth Shore Physicians Group is an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating a work environment that is free from discrimination and harassment. We welcome applications from qualified candidates who share our commitment to excellence and patient-centered care.
