Guest Service Specialist I

4 weeks ago


Phoenix, Arizona, United States Young Life Full time
Job Summary

We are seeking a highly motivated and spiritually mature Guest Service Specialist I to join our team at Young Life's Lost Canyon camp. As a key member of our guest services team, you will be responsible for creating a warm and welcoming environment for our guests, staff, and vendors. If you have a passion for hospitality, a strong work ethic, and a desire to serve others, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Provide exceptional guest service and hospitality to ensure a positive experience for all guests, staff, and vendors.
  • Develop and implement strategies to improve guest satisfaction and retention.
  • Collaborate with the guest services team to ensure seamless execution of events and programs.
  • Manage and maintain the guest services department, including supervising interns and volunteers.
  • Ensure compliance with Young Life's policies and procedures.
Requirements
  • Bachelor's degree or equivalent life experience.
  • Strong understanding of Young Life's ministry, strategy, and mission.
  • Spiritual maturity and a strong Christian faith.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Physical ability to perform duties of Challenge Course Operator.
Working Conditions

Lost Canyon operates year-round with significant guest group usage from May - October, and steadily with weekend groups throughout the school season. Camp is located in Williams, Arizona, a small town that sits at about 7,000 feet elevation about 3 hours north of Phoenix, and about 35 minutes west of Flagstaff.

Pay Range

The pay range for this position is $26,086 - $39,207 based on education and relevant experience, with a 17% COLA (subject to change).



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