Medical Support Specialist

4 weeks ago


Plano, Texas, United States Secret Med Spa Full time

We are seeking a highly skilled and passionate individual to join our team at It's A Secret Med Spa as a Medical Assistant. As a key member of our team, you will play a vital role in supporting our Cosmetic Nurse Injectors and clients through various tasks related to patient care, organization, and social media.


Key Responsibilities:

Organize inventory and treatment rooms as necessary throughout the work shift

Coordinate Cosmetic Injectors' client scheduling with the assistance of front of the house

Conduct and organize the client's Before and After photography

Manage social media and client messaging through various platforms for Cosmetic Nurse Injectors

Prep and scribe client charting with the supervision of the Cosmetic Nurse Injector as needed

Ensure a high level of cleanliness is maintained within treatment rooms

Prepare products and equipment within treatment rooms for Cosmetic Nurse Injectors prior and during treatment

Draw up product accurately under the supervision of the Cosmetic Nurse Injectors

Perform B12 shots and blood drawing for PRP as needed

Ensure client consent forms and paperwork is accurate and completed in its entirety

Conduct follow up calls with clients

Request prescription refills from the Corporate NP in a timely manner

Execute client prep prior to treatment (such as applying topical numbing cream to service areas, cleansing/sanitizing treatment areas and removing topical numbing cream)

Escort clients to treatment rooms from front desk once check in has been completed

Assist with keeping medical equipment clean and ready for scheduled services

Participate in educational opportunities and training as scheduled by Corporate

Explain products and instructions for pre/post op care to clients

Uphold exceptional bedside manner with all clients

Maintain client confidentiality in accordance with HIPAA regulations and company policy and state law

Backup front desk duties

Other duties as assigned


Requirements:

Nursing school student (and/or Medical Assistant/Phlebotomy certifications) required

Previous experience with Electronic Medical Record Systems required

Strong Social Media acumen preferred

Previous experience of Product/Inventory Management preferred

Ability to communicate with proper etiquette

Ability to multi-task while being attentive to clients and remaining flexible to the needs of the Cosmetic Nurse Injectors

Maintains a high level of integrity with a strong ethical foundation

Must have sound judgment, problem solving and decision-making skills

Must be able to stand for long periods of time

Must be able to reach above shoulder height, crawl, kneel and push/pull up 50 lbs

Must be able to work a flexible schedule including evenings and weekends as required



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