Medical Support Specialist
4 weeks ago
We are seeking a highly skilled and passionate individual to join our team at It's A Secret Med Spa as a Medical Assistant. As a key member of our team, you will play a vital role in supporting our Cosmetic Nurse Injectors and clients through various tasks related to patient care, organization, and social media.
Key Responsibilities:
Organize inventory and treatment rooms as necessary throughout the work shift
Coordinate Cosmetic Injectors' client scheduling with the assistance of front of the house
Conduct and organize the client's Before and After photography
Manage social media and client messaging through various platforms for Cosmetic Nurse Injectors
Prep and scribe client charting with the supervision of the Cosmetic Nurse Injector as needed
Ensure a high level of cleanliness is maintained within treatment rooms
Prepare products and equipment within treatment rooms for Cosmetic Nurse Injectors prior and during treatment
Draw up product accurately under the supervision of the Cosmetic Nurse Injectors
Perform B12 shots and blood drawing for PRP as needed
Ensure client consent forms and paperwork is accurate and completed in its entirety
Conduct follow up calls with clients
Request prescription refills from the Corporate NP in a timely manner
Execute client prep prior to treatment (such as applying topical numbing cream to service areas, cleansing/sanitizing treatment areas and removing topical numbing cream)
Escort clients to treatment rooms from front desk once check in has been completed
Assist with keeping medical equipment clean and ready for scheduled services
Participate in educational opportunities and training as scheduled by Corporate
Explain products and instructions for pre/post op care to clients
Uphold exceptional bedside manner with all clients
Maintain client confidentiality in accordance with HIPAA regulations and company policy and state law
Backup front desk duties
Other duties as assigned
Requirements:
Nursing school student (and/or Medical Assistant/Phlebotomy certifications) required
Previous experience with Electronic Medical Record Systems required
Strong Social Media acumen preferred
Previous experience of Product/Inventory Management preferred
Ability to communicate with proper etiquette
Ability to multi-task while being attentive to clients and remaining flexible to the needs of the Cosmetic Nurse Injectors
Maintains a high level of integrity with a strong ethical foundation
Must have sound judgment, problem solving and decision-making skills
Must be able to stand for long periods of time
Must be able to reach above shoulder height, crawl, kneel and push/pull up 50 lbs
Must be able to work a flexible schedule including evenings and weekends as required
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