Administrative Assistant II

2 days ago

San Diego, California, United States Family Health Centers of San Diego Full time
Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is dedicated to providing exceptional healthcare to all, particularly underserved communities with limited healthcare options. Founded by a passionate advocate over 50 years ago, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, serving over 227,000 patients, and hosting over 417,000 visits last year, we offer a wide range of healthcare and outreach services to a diverse patient population. We take pride in our mission, our lasting community impact, and the cultural and individual diversity of our staff.

Key Responsibilities
  1. Act as a liaison with other departments and internal/external customers, including patients, vendors, auditors, and inspectors. Respond to phone calls, emails, and walk-in visitors, using discretion to answer routine and complex questions, and forward issues to the appropriate person.
  2. Coordinate special projects, utilizing project management skills, and work with teams or independently to meet deadlines and achieve project goals. May coach, mentor, or lead teammates on special projects.
  3. Perform general clerical tasks, including filing, processing paperwork, data entry, scanning/photocopying, and similar tasks.
  4. Research, collect, and enter data, perform basic data analysis, identify discrepancies, and research for resolution. Create intermediate-level reports, including graphs, charts, and pivot tables, that are timely, accurate, and audience-appropriate.
  5. Support managers and departments with calendaring, scheduling, time card support, meeting organization, and minutes, travel arrangements, and similar administrative support tasks.
  6. Compose and design general and advanced correspondences, memos, spreadsheets, charts, tables, graphs, business plans, and other documents. Proofread copy for spelling, grammar, and layout, making necessary changes to ensure accuracy and clarity.
Requirements
  1. 2 years of administrative support experience, preferably in the medical/health-related field.
  2. Bachelor's degree in a related field is preferred.
  3. College-level coursework in English, Business Administration, and Mathematics is required.
  4. High School diploma or GED equivalent is required.
  5. Or an equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties and meets any required state or federal certification requirements.
Preferred Qualifications
  1. Ability to exercise discretion and maintain confidential information.
  2. Ability to meet established deadlines.
  3. Ability to relate well with team members, coworkers, and other departmental staff.
  4. Ability to type 40-50 WPM and accurately complete data entry at a relatively high speed, utilizing grammar and spell check software.
  5. Bilingual English-Spanish may be required depending on the assignment.
  6. Exceptional knowledge of business English, including proper grammar, spelling, and punctuation.
  7. Intermediate knowledge of mathematics and intermediate-level calculation skills.

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