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Event Technical Operations Manager

2 months ago

Miami Beach, Florida, United States Jobs for Humanity Full time
Job Description

Company Overview

Jobs for Humanity is a leading organization that collaborates with esteemed partners to create an inclusive and just employment ecosystem.

We strive to support individuals from diverse backgrounds and foster a culture of inclusivity.

Job Summary

The Project Manager will be responsible for overseeing the technical aspects of large-scale events, working closely with Associate Project Managers as needed.

This role will involve monitoring progress and performance against project plans, identifying and resolving operational issues, and minimizing delays.

The Project Manager will be accountable for the end-to-end execution of projects from event design and development through closing.

Key Responsibilities

  • Event Project Management
    • Develop and communicate technical production schedules, labor requirements, project scope, and execution plans to team members, vendors, and venue partners.
    • Determine and secure the necessary resources to complete each project successfully.
    • Maintain focus on client needs by attending client meetings, creating and maintaining organized show documentation, and responding to client concerns and questions.
    • Monitor project scope throughout the event planning process and adjust as necessary to ensure successful project completion.
  • Event Execution
    • Act as the project leader and onsite contact for the client throughout the event.
    • Manage all phases of event technical execution from load-in through run of show to load-out.
    • Assume ownership of inventory management throughout the event.
    • Communicate the project plan and client expectations to the event team.
    • Manage onsite changes, including schedule, equipment, or workforce modifications.
    • Mentor and communicate with Encore Team Members on event execution and best practices to improve the local knowledge base and experience in the market.
  • Financial Management
    • Assist in the creation, analysis, and execution of the project budget, partnering with regional leadership to mitigate external workforce and sub-rental spend.
    • Manage event costs to align with budget and ensure all onsite changes are communicated to sales for billing purposes.
    • Assist with the completion of post-event client invoices.
    • Work with operations management to ensure the prompt payment of all external vendors.
  • Administrative & Training
    • Complete Encore post-event process, including the completion of all post-show reporting, confirming all workforce hours are accurately entered, and ensuring that outsourced equipment is returned to the appropriate provider.
    • Participate in the development of Project Management SOPs.
    • Conduct review and analysis of proposed events as required.

Requirements

  • BA/BS Degree or equivalent experience.
  • 4+ years of technical experience in the Corporate Staging or Broadcast industry.
  • Project Management experience preferred.
  • 1+ year of Supervisory experience preferred.
  • Strong written and oral communication skills.
  • Strong Technical Background.
  • Strong Client relationship skills.
  • Familiarity with budgets and cost control.
  • Operational logistics experience.
  • Ability to work well under pressure.
  • Ability to manage multiple complex job functions within a fast-paced environment.
  • MS Office experience required.
  • Technical diagram knowledge/experience preferred.
  • Ability to travel up to 50% may be required.

Competencies

  • Optimizes Work Processes.
  • Financial Acumen.
  • Detail Oriented.
  • Problem Solving.
  • Drives Quality Results.
  • Communicates Effectively.
  • Plans and Aligns.
  • Hospitality.
  • Builds Effective Teams.
  • Decision Quality.
  • Responsiveness.
  • Manages Complexity.

Work Environment

Work is performed in a hotel/event venue environment with moderate exposure to outdoor temperatures and to dirt, sand, and/or dust.

The working conditions will vary between moderately quiet to noisy volumes.

Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders.

Team members may be asked to work in multiple locations.

Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

Team members must adhere to appearance guidelines as defined by Encore based on an individual venue or a representation of venues in that city or area.