Healthcare Access Specialist

2 weeks ago


MagstattleBas, Grand Est, United States Amgen Full time


Career Category: Corporate Services

Job Overview: At Amgen, we are united by a common goal—to enhance the lives of patients. Our commitment to innovation and excellence has positioned us as a leader in the biotechnology sector, impacting millions globally.

Position: Healthcare Access Specialist
Territory: North Central Region

Role Responsibilities:
This essential position is field-based and focuses on providing logistical and educational support to patients, caregivers, and healthcare professionals. The Healthcare Access Specialist will:

  • Engage with patients to understand their unique needs and offer informed, compassionate responses to their logistical inquiries.
  • Guide patients through the necessary steps to access therapy, ensuring they are well-informed about their options.
  • Build and maintain relationships with patients, families, and healthcare providers to support ongoing treatment adherence.
  • Collaborate with internal teams to enhance patient access to medications, insurance coverage, and financial assistance.
  • Secure necessary consent for patient engagement and develop tailored educational plans to empower patients as advocates for their health.
  • Provide comprehensive information regarding coverage, prior authorization processes, and available support programs.
  • Educate healthcare providers on coverage specifics and assist in navigating access challenges.
  • Work closely with cross-functional teams to ensure seamless patient experiences and compliance with regulatory standards.

Qualifications:
Basic:
Doctorate degree with 2 years of relevant experience OR Master’s degree with 4 years of relevant experience OR Bachelor’s degree with 6 years of relevant experience in patient services, reimbursement, or medical affairs.

Preferred:
Background in science or nursing, experience with rare diseases, and familiarity with compliance guidelines.

Skills:
Strong analytical and communication skills, ability to work collaboratively, and proficiency in Microsoft Office. Willingness to travel as needed.

What We Offer:
Amgen is dedicated to the professional growth and well-being of our employees. We provide a comprehensive benefits package, including health coverage, retirement plans, and opportunities for career development.

Join us in our mission to make a difference in the lives of patients around the world.



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