Guest Services Coordinator
2 weeks ago
Position Overview:
Guest Services Coordinator
We are currently seeking a dedicated individual to join our team in providing outstanding service to our residents, visitors, and their families.
Work Schedule:
Tuesday / Friday / Saturday
4:00 PM - 8:00 PM
Benefits:
Opportunities for Professional Growth
Flexible Work Hours
Paid Time Off (PTO) + Sick Leave + Appreciation Days
Comprehensive Medical, Dental, and Vision Coverage
401K Retirement Plan
Key Responsibilities:
Your Role:
Welcome and guide visitors, families, residents, and staff to the appropriate areas while delivering exceptional service
Handle all incoming calls professionally and manage front desk responsibilities
Assist in coordinating medical appointments and family outings with healthcare staff
Facilitate smooth operations for the Marketing Department and Office Management
Maintain a thorough understanding of the community layout and staff roles
Qualifications:
Ideal Candidate:
Possesses a compassionate and positive demeanor
Ability to remain composed and think clearly in high-pressure situations
Previous experience in a Receptionist/Concierge role or supervisory capacity is preferred
Demonstrates sensitivity to resident needs and fosters positive relationships
Shows a commitment to exceeding expectations in every interaction
Willingness to undergo a 2-step TB test
About Us:
Aegis Living is a recognized leader in the fields of retirement, assisted living, and Alzheimer's care, dedicated to enhancing the quality of life, health, and community for seniors.
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