Guest Services Coordinator

2 weeks ago


Redmond Washington, United States Aegis Living Full time

Position Overview:
Guest Services Coordinator

We are currently seeking a dedicated individual to join our team in providing outstanding service to our residents, visitors, and their families.

Work Schedule:
Tuesday / Friday / Saturday

4:00 PM - 8:00 PM

Benefits:
Opportunities for Professional Growth

Flexible Work Hours

Paid Time Off (PTO) + Sick Leave + Appreciation Days

Comprehensive Medical, Dental, and Vision Coverage

401K Retirement Plan

Key Responsibilities:

Your Role:
Welcome and guide visitors, families, residents, and staff to the appropriate areas while delivering exceptional service

Handle all incoming calls professionally and manage front desk responsibilities

Assist in coordinating medical appointments and family outings with healthcare staff

Facilitate smooth operations for the Marketing Department and Office Management

Maintain a thorough understanding of the community layout and staff roles

Qualifications:

Ideal Candidate:
Possesses a compassionate and positive demeanor

Ability to remain composed and think clearly in high-pressure situations

Previous experience in a Receptionist/Concierge role or supervisory capacity is preferred

Demonstrates sensitivity to resident needs and fosters positive relationships

Shows a commitment to exceeding expectations in every interaction

Willingness to undergo a 2-step TB test

About Us:


Aegis Living is a recognized leader in the fields of retirement, assisted living, and Alzheimer's care, dedicated to enhancing the quality of life, health, and community for seniors.



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