Customer Service Representative
2 months ago
As a Customer Service Representative at Teleperformance USA, you will be the face of our company, providing exceptional support to our clients and their customers.
Your primary responsibility will be to respond to customer inquiries and resolve issues in a timely and professional manner.
You will work in a fast-paced environment, interacting with customers via phone, email, chat, and social media.
To succeed in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.
Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work in a fast-paced environment, interacting with customers via phone, email, chat, and social media
- Use problem-solving skills to resolve customer issues
- Work independently and as part of a team to achieve goals
- Meet or exceed performance metrics and quality standards
Requirements
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Basic computer skills and knowledge of software applications
What We Offer
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Flexible scheduling to meet your needs
- Training and development programs to enhance your skills
- A fun and dynamic work environment
About Teleperformance USA
Teleperformance USA is a leading provider of customer experience solutions. We deliver exceptional service to our clients and their customers through our team of highly trained and motivated representatives.
We are committed to providing a positive and inclusive work environment that values diversity and promotes employee growth and development.
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this role.
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