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Customer Service Representative

1 month ago

Fort Lauderdale, Florida, United States Pro Pilates Full time
Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Pro Pilates. The ideal candidate will have a strong background in customer service, with a focus on providing exceptional support to clients. Key responsibilities include representing the studio in a professional manner, handling client schedules, and providing accurate information about products and services. The successful candidate will also be proficient in MBO and have excellent communication skills.

Key Responsibilities
  • Represent the studio in a professional manner as the first point of contact
  • Handle and optimize client schedules for present and future dates
  • Provide accurate information about products and services
  • Troubleshoot and resolve issues on a daily basis
  • Develop a deep knowledge of studio products and services


Requirements
  • Previous experience in customer service (min 3 years)
  • Proficiency in MBO (Mind Body Online)
  • Strong sales experience (min 3 years)
  • Experience with Pilates or health studio a plus
  • Multilingual a plus
  • Excellent computer skills
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


About Pro PilatesPro Pilates is a highly respected and renowned Pilates health studio, known for its high-quality services and products. We are committed to providing exceptional customer service and creating a positive experience for our clients.

What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package