Customer Service Representative

4 days ago


Fort Lauderdale, Florida, United States WESCO International Full time

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Wesco International. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a professional and timely manner
  • Provide product information and recommendations to customers
  • Process payments and handle customer accounts
  • Work closely with other departments to resolve customer issues

Requirements

  • High school diploma or equivalent required
  • 2-4 years of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Computer literate with experience in MS Word, Excel, and email

About Wesco International

Wesco International is a leading provider of business-to-business distribution, logistics services, and supply chain solutions. We are committed to fostering diversity and inclusion across our workforce and creating a welcoming work community.



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