Customer Service Representative

2 days ago

Fort Lauderdale, Florida, United States Cliff Berry Inc Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Cliff Berry Inc. in Fort Lauderdale. As a key member of our service center, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring a positive experience for our clients.

Key Responsibilities:
  • Prioritize health and safety by following company policies and procedures.
  • Perform daily general office and clerical tasks with minimal oversight.
  • Handle incoming calls and emails from customers and employees, directing inquiries to the appropriate personnel.
  • Respond to and manage customer inquiries, delivering timely and accurate resolutions.
  • Navigate and create routine and emergency work orders within SAP, distributing them as needed.
  • Maintain open communication with the department management team to enhance service center operations.
  • Create and track purchase orders within the corporate system.
  • Update work orders upon completion, forward them for invoicing, and maintain accurate files.
  • Ensure customer setup forms are completed.
  • Maintain regulatory documentation for the transportation of environmental waste streams, ensuring compliance during annual inspections.
  • Prepare necessary fuel and trip permits.
  • Create job packets in SAP, including processing customer payments, verifying customer information, and communicating with field personnel.
  • Monitor and respond to ongoing internal and external email communications, acting accordingly and in a timely manner.
  • Assist with front desk phone coverage as needed.
  • Provide vacation shift coverage for other Customer Service Representatives, adjusting work hours to 6:30 AM - 3:00 PM during these times.
  • Maintain strict confidentiality of company information at all times.
Requirements:
  • High school education or equivalent.
  • Two years of customer service experience in a fast-paced environment, preferably in the environmental services industry.
  • Excellent phone, verbal, and written communication skills, along with active listening skills.
  • Proven experience in customer service or a related field.
  • Strong communication skills and the ability to manage multiple tasks efficiently.
  • Proficiency with ERP systems such as SAP.
  • Ability to work independently and handle sensitive information with discretion.
  • Proficiency in Microsoft Office - Outlook, Excel, Word.
  • Ability to multi-task, set priorities, and manage time effectively.
  • Possess strong attention to detail.

  • Customer Service Representative

    4 weeks ago

    Fort Lauderdale, Florida, United States Ultimate Staffing Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Ultimate Staffing. In this role, you will be responsible for addressing customer inquiries and providing outstanding service to ensure high levels of customer satisfaction. Your key responsibilities will include: * Responding to customer inquiries in a timely and...

  • Customer Service Representative

    4 weeks ago

    Fort Lauderdale, Florida, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 day ago

    Fort Lauderdale, Florida, United States Viking Group Full time

    Job Title: Customer Service RepresentativeAt Viking Group, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building strong relationships with...

  • Customer Service Representative

    1 day ago

    Fort Lauderdale, Florida, United States RemX Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at RemX. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to and resolving customer inquiries and issues in a timely and professional manner.Key...

  • Customer Service Representative

    3 weeks ago

    Fort Lauderdale, Florida, United States Joe Hillman Plumbers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Joe Hillman Plumbers, Inc. in Davie, FL.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues...

  • Customer Service Representative

    7 days ago

    Fort Lauderdale, Florida, United States Staff My Agency Full time

    Customer Service Representative Job DescriptionPeter Weidinger - State Farm Agency, located in Plantation, FL is currently seeking a talented, caring, and professional to join our team as a Customer Service Representative. This is a position focused on customer service for a well-established State Farm Agent. Insurance experience is not required as we will...

  • Customer Service Representative

    4 weeks ago

    Fort Lauderdale, Florida, United States Randstad Full time

    Job Title: Customer Service RepresentativeAre you a motivated and customer-focused individual looking for a challenging role in sales and customer service? We are seeking a Customer Service Representative to join our team at Randstad.Job Summary:The Customer Service Representative will be responsible for conducting outbound calls to customers to schedule...

  • Customer Service Representative

    2 weeks ago

    Fort Lauderdale, Florida, United States Randstad Full time

    Job Title: Customer Service RepresentativeAre you a motivated and customer-focused individual looking for a challenging role in sales and customer service? We are seeking a Customer Service Representative to join our team at Randstad.Job Summary:The Customer Service Representative will be responsible for conducting outbound calls to customers to schedule...

  • Customer Service Representative

    4 weeks ago

    Fort Lauderdale, Florida, United States Staff My Agency Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Answer phones and greet...

  • Customer Service Representative

    1 day ago

    Fort Lauderdale, Florida, United States Domino's Pizza LLC Full time

    Job DescriptionAt Domino's Pizza LLC, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and resolving any issues that may arise.Key...

  • Customer Service Representative

    1 month ago

    Fort Lauderdale, Florida, United States First Citizens Bank Full time

    {"h3": "Sales and Service Representative Role", "p": "At First Citizens Bank, we're committed to helping our customers achieve a lifetime of success. As a Sales and Service Representative, you'll play a vital role in delivering exceptional customer experiences and building strong relationships with our clients.Responsibilities:","ul": [{"li": "Engage...

  • Customer Service Representative

    2 weeks ago

    Fort Lauderdale, Florida, United States Paul Davis Restoration, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Fort Lauderdale, Florida, United States LHH Full time

    Customer Service RepresentativeWe are seeking a highly motivated and experienced Customer Service Representative to join our team on a 6-month contract basis. This role is critical in providing exceptional service to our customers, handling inquiries, and resolving issues related to a large catalog of products.Key Responsibilities:Provide high-quality...

  • Customer Service Representative

    3 weeks ago

    Fort Lauderdale, Florida, United States Randstad Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    2 minutes ago

    Fort Lauderdale, Florida, United States Pro Pilates Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Pro Pilates. The ideal candidate will have a strong background in customer service, with a focus on providing exceptional support to clients. Key responsibilities include representing the studio in a professional manner, handling client schedules, and providing...

  • Customer Service Representative

    1 week ago

    Fort Lauderdale, Florida, United States PIP, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PIP, Inc. in Fort Lauderdale. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their...

  • Customer Service Representative

    4 weeks ago

    Fort Lauderdale, Florida, United States RemX Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at RemX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and issues, and meeting performance goals.Key ResponsibilitiesRespond to and resolve customer inquiries and...

  • Customer Service Representative

    4 weeks ago

    Fort Lauderdale, Florida, United States Broward Health Full time

    Customer Service RepresentativeBroward Health, a leading healthcare services provider, is seeking a skilled Customer Service Representative to support our team.Key Responsibilities:Effective scheduling and coordination of radiology procedures, physician appointments, and events across four Broward Health facilities, Broward Health Physician Group, and...

  • Customer Service Representative

    4 weeks ago

    Fort Lauderdale, Florida, United States Contact Center Hiring Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our dynamic team at Contact Center Hiring. As a key member of our team, you will be responsible for providing exceptional customer service through phone calls, emails, and live chat...

  • Customer Service Representative

    4 weeks ago

    Fort Lauderdale, Florida, United States Ascendo Full time

    Customer Technical Service RepresentativeAscendo Resources is seeking a skilled Customer Technical Service Representative to join our team.Key Responsibilities:Communicate with customers via various channels, including emails, calls, and live chat.Multi-task using multifunctional software tools to efficiently manage customer inquiries.Assist customers with...