Customer Service Representative
3 days ago
Are you a motivated and customer-focused individual looking for a challenging role in sales and customer service? We are seeking a Customer Service Representative to join our team at Randstad.
Job Summary:The Customer Service Representative will be responsible for conducting outbound calls to customers to schedule appointments for our sales team. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and is passionate about providing exceptional customer service.
Key Responsibilities:- Conduct outbound calls to customers to schedule appointments for our sales team
- Research existing leads and understand their planning to invest in solar panels and renewable energy
- Schedule virtual appointments for the sales team to close the sale of solar panels and components
- Manage provided sales leads and store conversation outcomes on Microsoft Excel and/or the designated CRM
- Clearly explain the purpose of the call and the solution at hand via phone calls
- 3 years of experience in sales and customer service
- Fluent in English
- Active listening and empathy skills
- Ability to work in a smoke-free environment and work weekends
- A comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution
- A competitive salary of $18-$18.01 per hour
- The opportunity to work with a world leader in matching great people with great companies
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
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