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Global Logistics Coordinator
2 months ago
We are seeking a highly skilled and experienced Ocean Freight Manager to join our team at AIT Worldwide Logistics, Inc. This is a key role that requires a strong understanding of global logistics and transportation operations.
Key Responsibilities- Manage all ocean freight export and import related activities, including staffing, training, and maintaining compliance with established procedures.
- Negotiate with airlines and vendors to secure the best rates and services.
- Develop and maintain proper internal processes to maximize customer service, productivity, and profitability.
- Ensure all relevant customer and corporate KPIs and guidelines are met.
- Lead new business implementations locally with the onboarding of new customers.
- Maintain existing customers to support local/regional sales teams.
- Provide and stress the importance of quality, including a policy of zero defects.
- Review billing status reports and enhance customer account profitability and timeliness.
- Review monthly ocean/drayage carrier performance and P/L on a monthly basis.
- Staff productivity monitoring and targets and goal setting for the department.
- Support sales by providing competitive rates for new customers.
- Work with management on individual employee development plans.
- 5+ years of freight forwarding experience.
- Ocean import/export experience required.
- 3+ years previous management experience required.
- Good understanding of geography and current affairs on a global-political level.
- Strong customer service skills.
- Strong attention to detail.
- Ability to effectively communicate, both verbally and in writing.
- Must be PC literate.
- High level of initiative.
- Strong problem-solving skills with the ability to develop new ideas and innovative solutions.
AIT Worldwide Logistics, Inc. is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components, and finished goods.
For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences, and marine.
Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget.
With expert teammates staffing more than 150 worldwide locations in Asia, Europe, and North America, AIT's full-service options also include customs clearance, warehouse management, and white glove services.
