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Residential Sales Representative
2 months ago
We are seeking a highly motivated and results-driven Residential Sales Representative to join our team at Spectrum. As a key member of our sales team, you will play a critical role in connecting people and communities by offering best-in-class telecommunications services through door-to-door solicitation of new prospective customers.
Key Responsibilities- Customer Acquisition: Acquire new residential customers through door-to-door contact from assigned leads, utilizing your exceptional communication and interpersonal skills to build strong relationships with potential customers.
- Sales Strategy Development: Conduct proactive consultative needs analysis with new prospective customers to identify their needs and develop tailored sales presentations/proposals that meet their requirements.
- Product Knowledge: Develop and maintain in-depth knowledge of our telecommunications services, including data networking fundamentals, to effectively educate customers on our products and services.
- Administrative Tasks: Accurately complete all necessary paperwork to support sales activities, including dispositioning, entering sales orders, and reporting on sales, in a manner consistent with quality control guidelines.
- Team Collaboration: Support team and team goals by actively participating in all sales meetings and training programs as assigned, and contribute to a positive and productive team environment.
- Performance Metrics: Achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales, and maintain a high level of customer satisfaction.
- Education: High School Diploma or equivalent work experience.
- Skills and Abilities: Ability to read, write, speak, and understand the English language; engaging interpersonal skills; ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services; passion to succeed and a strong personal drive to sell to prospective customers; ability to travel to and from assigned territories and company facilities using a reliable personal vehicle; familiarity with computer operating systems and software applications; and ability to work independently with little or no supervision.
- Preferred Qualifications: Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required; knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.
- Spends approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather.
- Minimal time in an office environment.
- Exposure to moderate noise levels.
