Member Services Representative

5 days ago


King City, California, United States Wescom Credit Union Full time
Job Summary

We are seeking a highly skilled and customer-focused Member Services Representative to join our team at Wescom Credit Union. As a key member of our branch team, you will be responsible for providing exceptional service to our members, assisting with financial transactions, and promoting our products and services.

Key Responsibilities
  • Provide accurate and timely assistance to members with financial transactions, including deposits, withdrawals, and transfers.
  • Assist members with opening new accounts, loans, and other financial products.
  • Respond to member inquiries and resolve issues in a professional and courteous manner.
  • Promote Wescom Credit Union's products and services to members, including insurance and investment products.
  • Collaborate with branch staff to achieve sales and service goals.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and provide excellent customer service.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a difference in the lives of our members.


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