Medical Office Coordinator
7 days ago
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at American Family Care Hudson. As a Medical Receptionist, you will be responsible for accurately checking patients in and out, verifying insurance, collecting payments, and maintaining patient records and accounts. You will also be responsible for maintaining patient flow, providing positive patient relations, and responding promptly to customer needs.
Responsibilities- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
To be successful in this role, you will need to have a high school graduate or equivalent, previous medical clerical experience, basic computer knowledge, accuracy and detail orientation, positive customer service skills, and a well-groomed appearance.
We offer a competitive salary, benefits, and a great small business work environment. If you are a motivated and organized individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.
", "company": "American Family Care Hudson"}-
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