Senior Vice President of Fraud Operations Management
2 weeks ago
The Senior Vice President of Fraud Operations Management is a strategic leader who remains attuned to the evolving trends in the industry and effectively integrates them into their role and the organization.
Advanced communication and diplomatic skills are necessary to guide, influence, and persuade others, particularly colleagues in different departments and occasional external stakeholders.
This role is accountable for substantial direct business outcomes or providing authoritative guidance concerning the operational aspects of the organization. It entails a significant degree of responsibility over technical strategies and primarily impacts a specific sub-function. The individual will manage staff-related matters, including resource management and task allocation within the team or project.Key Responsibilities:
Collaborate with management on governance and facilitate the execution of the Manager Control Assessment (MCA), which includes assessing and obtaining necessary approvals for risks associated with business modifications.
Ensure the quality, completeness, and accuracy of the Control Framework's implementation, encompassing Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy, and Control Inventory.
Identify root causes of issues, partnering with control and process owners to recommend comprehensive corrective actions and enhancements, while providing oversight to ensure proper escalation in line with Issue Management and Escalation Policies.
Lead teams in executing the Lessons Learned Policy, which includes monitoring control breaches and sharing insights across business units to enhance processes and minimize the likelihood of similar future incidents.
Assist management in the review and challenge process within the First Line Units (FLUs) regarding the effective design and management of controls to mitigate risks as mandated by the Control Standards, including implementation, operation, control monitoring, addressing deficiencies, and escalating issues for resolution.
Direct teams on the timeliness, accuracy, and completeness of the MCA through controls prior to process execution (Quality Control).
Evaluate, alongside management, adherence to the MCA Standard through controls post-process execution (Quality Assurance).Support management in overseeing Operational and Compliance Risk in accordance with established policy requirements.
Assist management in resource allocation to identify, assess, escalate, and manage risk exposures across various Risk Categories (Operational Compliance, Strategic, Reputational, etc.), including material, emerging, and concentration risks in line with enterprise policies and the establishment of Key Indicators for monitoring risk exposures.
Evaluate, with management, Risk Appetite and monitor/assess exposures against this in accordance with enterprise requirements (if applicable).Take responsibility for identifying, assessing, recording, and responding to Operational and Compliance Risk events, ensuring accurate and timely capture in accordance with requirements.
Ensure adequate governance and training are established to support the management of Risk profiles.Evaluate, with management, risks associated with New Activities and changes to the Business, ensuring thorough understanding and adequate control (if applicable).
Support management in operational risk scenario analysis and stress testing for Operational Risk Capital requirements.Oversee risk and control assessments or coordination for programs within various risk categories, ensuring sufficient subject matter expertise is available for effective risk management within the organization (e.g., third party, fraud, sanctions, etc.) (if applicable).
Ensure that risk and control responsibilities and accountabilities are integrated within FLUs, including providing training and leading by example.
Assist management in shaping and influencing standards and procedures that align with enterprise requirements and promote effective operational and compliance risk management.
Utilize knowledge of the business, products, or services to identify and implement control points and processes throughout the organization.Appropriately assess risk when making business decisions, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by ensuring compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and transparently escalating, managing, and reporting control issues.
Qualifications:
10+ years of experience
Familiarity with third-party risk models.
Consistently demonstrates clear and concise written and verbal communication skills.
Proficiency in SQL, Perl or Python, Matlab or R, Excel VBA. Experience as a database administrator is advantageous.
Education:
Bachelor's/University degree, Master's degree preferred.
Job Family Group:
Risk Management
Job Family:
Business Risk & Control
Time Type:
Full time
Primary Location:
United States
Salary Range:
Competitive salary based on experience and qualifications. In addition to salary, Citi's offerings may also include discretionary and formulaic incentive and retention awards.
Citi offers competitive employee benefits, including:
medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
Citi also provides paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
For additional information regarding Citi employee benefits, please visit the Citi careers website. Available offerings may vary by jurisdiction, job level, and date of hire.
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries invite all qualified interested applicants to apply for career opportunities.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi.
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