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Senior Vice President, ETF Operations Manager

2 months ago


Tampa, Florida, United States Citigroup Inc Full time
About the Role

The Senior Vice President, ETF Operations Manager will be responsible for leading a team of professionals in the management of ETF operations, ensuring the seamless delivery of activities associated with the ETF order life cycle.

Key Responsibilities
  • Develop and Enforce a Robust Control Environment
  • Coordinate and Manage Operational Change Requests
  • Manage ETF Project Implementations
  • Partner with Strategic Implementations to Define Requirements
  • Develop Management Reporting Framework and Metrics
  • Determine Key Objectives, Milestones, and Time Frames
  • Confer with Clients and Offer Beneficial Alternatives
  • Work with Authorized Participants on Settlements and Collateral
  • Develop and Communicate Project Plans
  • Engage with Project Staff and Stakeholders
  • Direct and Coordinate Activities to Ensure Project Progress
  • Track and Follow Up on Requests
  • Comply with Audit, Regulatory, and Compliance Directives
  • Proactively Identify and Manage Operational Risk
  • Implement Best Practice Processes and Controls
  • Drive Partnership with Other Functional Areas
  • Drive Leadership and Ownership in Crisis Situations
  • Facilitate Customer Surveys and Post-Implementation Reviews
Qualifications
  • Bachelor's Degree or Equivalent Project Management Experience
  • Minimum 10 Years Business Experience in Financial Services
  • Minimum 5 Years of ETF Operations Experience
  • Knowledge of Custody and Fund Accounting and Transfer Agency Experience
  • Demonstrated Leadership and Initiative
  • Demonstrated Industry Knowledge; ETF Settlement and CNS
  • Ability to Establish and Build Trust with Clients and Senior Leadership
  • Ability to Communicate Clearly and Concisely
  • Ability to Organize People and Assign Tasks