Luxury Retail Sales Associate
3 days ago
Become a key contributor to the success of our dynamic team at Saks New York as a Client Advisor for Bottega Veneta. This role involves fostering strong relationships with clients, driving sales growth, and delivering exceptional customer experiences.
About the Role
We are seeking a highly motivated and results-driven individual to join our team. As a Client Advisor, you will be responsible for meeting and exceeding monthly sales goals, developing new client relationships, and providing personalized service to ensure client satisfaction. Your excellent communication and interpersonal skills will enable you to effectively collaborate with colleagues and management to achieve business objectives.
Key Responsibilities
- Meet and exceed monthly sales targets by consistently delivering high-quality client interactions and promoting brand initiatives.
- Develop and maintain strong relationships with clients through effective communication, personalized service, and timely follow-ups.
- Provide exceptional customer service by responding promptly to client inquiries, resolving issues efficiently, and making recommendations tailored to their needs.
- Maintain accurate client records and profiles, ensuring up-to-date information is readily available for future interactions.
- Contribute to the achievement of sales goals by utilizing various selling techniques, including cross-selling, upselling, and multiple selling.
- Participate in ongoing training and development programs to enhance product knowledge and stay updated on industry trends.
To succeed in this role, you should possess:
- A minimum of 1-2 years of previous retail sales experience in a customer-facing role, preferably in a luxury environment.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and colleagues.
- A genuine passion for fashion and interest in staying up-to-date on industry trends and news.
- A strong work ethic, leadership skills, and the ability to work effectively in a fast-paced environment.
- Polished verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
- A commitment to maintaining a professional appearance and adhering to company standards.
This opportunity offers a salary range of $23.00-$25.00 per hour, plus eligibility for overtime and commission incentives. You will also enjoy comprehensive benefits, including medical, dental, and vision coverage, as well as access to exclusive employee discounts and perks.
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