Luxury Goods Sales Professional
2 days ago
About the Company: ETRO is a luxury fashion house known for its high-end clothing and accessories. As a Sales Associate, you will be representing the brand towards our customers and contributing to the store's sales performance.
Salary Range: $55,000 - $65,000 per year
Job Description:
We are seeking a skilled Sales Associate to join our team at Etro Fashion USA. The ideal candidate will have excellent communication skills, a strong knowledge of luxury goods, and the ability to work in a fast-paced environment.
Responsibilities include:
• Reaching and surpassing monthly sales goals as determined by management
• Demonstrating, recommending, and styling products available; promoting personal shopping and advising on styling options
• Ensuring customer loyalty by collecting customer information and entering it into the database, thus building an extremely valuable clientele base that consists of high-profile, international, professional, and consistent customers
• Following up with clients through telephone calls, letters, cards, and special announcements
• Maintaining a Client Book including sales records, records of all client preferences, colors, sizes, and styles as well as records of clients' life events (birthdates, etc.)
• Handling and rectifying complaints, with support of a manager, if necessary
• Participating in department meetings, store meetings, and all product presentations held in the store
• Ensuring proper management of assigned products and back stock for which he/she is responsible
• Participating in the inventory process
• Collaborating with other colleagues to achieve business objectives
• Communicating any pertinent information gathered from customers to Management
• Constantly keeping up-to-date regarding fashion trends; knowing and monitoring the competition
• Regular attendance and punctuality
• Ability to professionally interact with management, co-workers, and clients
• Strong organizational skills, multi-tasking, and prioritizing capabilities
• Flexibility in schedule and working hours
Requirements: 1-2 years of experience in retail or sales, excellent communication skills, strong knowledge of luxury goods.
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