Accounts Receivable Specialist
1 day ago
The Specialist, Accounts Receivable / Credit and Collections is responsible for ensuring the accuracy, efficiency, and timeliness of customer invoicing and collection of all receivables, while maintaining a strong relationship with internal and external customers. This role requires a high level of analytical and financial systems skills, as well as excellent verbal, written communication, and interpersonal skills.
Key Responsibilities- Receives and processes all incoming payments, including checks, ACH, and wire transfers, and applies them to the correct customer account.
- Verifies wire transfers and ACH from the bank or customer, and reconciles short-pays, detailing any information available as to reason for short-pay and submitting to Finance Director for final approval for the credit.
- Reviews and corresponds with customers regarding short pay, promotional pricing, and rebate as needed.
- Reviews report for orders on hold due to credit issues, evaluates days payment outstanding and previous credit or payment history, and obtains approval from Finance Director if order can be released for shipping.
- Contact customers to ensure timely payment of all receivables, including negotiating with past due accounts requesting partial payment or setting up different terms to avoid sending the customer account to Collection Agency.
- Refers accounts to collection agencies after all other measures have failed as recommended by VP of Finance.
- Assists with month-end close responsibilities, including running aging trial balances, comparing against the General Ledger Balance, investigating, and correcting any errors.
- 1+ years Accounts Receivable experience required, preferably in SAP/large ERP system environment.
- Ability to understand the full depth of accounts receivable financial transactions and accounting concepts, as well as application of company policies impacting customer accounts.
- Strong customer focus with ability to build and maintain positive relationships with internal and external customers.
- Proficiency with Microsoft Excel required.
- Excellent verbal, written communication, and interpersonal skills.
- Ability to seamlessly move from working independently to working as part of a team.
- Self-starter who knows and understands work requirements and proceeds with minimal supervision.
This position sits on-site in our Charlotte, NC office with the opportunity to work 1 day a week remote after 90 days. We believe in creating a positive, inclusive, and unique workplace where all employees can achieve their best.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are an individual with a disability and need an accommodation or other assistance during the application process, please contact our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com.
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