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Front Desk Manager

2 months ago

Scottsdale Arizona, United States Hyatt Place ScottsdaleOld Town Full time
Job Summary:

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. This role is responsible for the front desk operation during the overnight shift (typically 11pm-7am).

Key Responsibilities:
  • Registering guests and making reservations
  • Preparing daily reports and balancing transactions
  • Conducting security walks and maintaining a secure environment
  • Maintaining cashiering responsibilities and operating the Front Office computer system
  • Fulfilling all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
  • Handling and following through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
  • Following safety and emergency procedures
  • Maintaining proper record keeping and being familiar with all company policies and house rules
Requirements:
  • At least 1 year of progressive experience in a hotel or a related field
  • High School diploma or equivalent required
  • College course work in a related field helpful
  • Previous supervisory responsibility preferred
  • Must be able to work independently and with minimal supervision
  • Knowledge of Accounting Principles
  • Must be proficient in Windows operating systems, company-approved spreadsheets, and word processing
Benefits:
  • Competitive benefits package, including medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401(k) retirement plan