Front Desk Supervisor

4 hours ago


Scottsdale, Arizona, United States ADERO Scottsdale Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at ADERO Scottsdale. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Assist the Front Desk Manager in overseeing the front office operations, including guest check-in, check-out, and room assignments.
  • Provide exceptional guest service, responding to guest inquiries, and resolving any issues or concerns in a timely and professional manner.
  • Ensure accurate and efficient room assignments, including handling room key distribution and maintenance.
  • Monitor and maintain the front desk area, ensuring a clean and organized environment.
  • Collaborate with other departments, such as housekeeping and maintenance, to ensure seamless operations.
  • Participate in training and development programs to enhance skills and knowledge.
Requirements
  • At least 2-3 years of experience in a hotel or hospitality-related field.
  • High school diploma or equivalent required; college coursework in a related field is a plus.
  • Previous supervisory experience is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.


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