Client Services Specialist

2 weeks ago


Boca Raton, Florida, United States Mary Brown - State Farm Agent Full time
Job Overview

Position Summary:
A dedicated State Farm Agent is looking for a qualified individual to fill the role of Customer Relations Representative. We are in search of a dynamic professional eager to assist in the growth of our agency through meaningful interactions and exceptional customer service. If you are a proactive individual who excels in a vibrant work environment, this could be your chance for a fulfilling career with significant earning potential and opportunities for advancement.

Key Responsibilities
  • Build and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, precise, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance solutions.
What We Offer
  • Competitive hourly wage with commission and bonus opportunities
  • Comprehensive health benefits
  • Paid time off including vacation and personal/sick days
  • Valuable industry experience
  • Potential for growth and career advancement within the agency
Qualifications
  • Outstanding communication skills, both written and verbal
  • Self-driven and motivated
  • Detail-oriented with strong organizational skills
  • Able to work collaboratively in a team setting
  • Capable of managing multiple tasks efficiently
  • Skilled in building rapport with clients
  • Must be able to obtain a Property and Casualty license
  • Must be able to obtain a Life and Health license

If you envision yourself thriving in this role, we encourage you to submit your application. We will provide further details regarding the next steps in the hiring process.

This position is with an independent contractor agent affiliated with State Farm, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any required licensing and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.



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