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Client Implementation Specialist
2 months ago
About the Role:
We are seeking a dedicated Customer Implementation Specialist at Shoes For Crews, a leader in providing high-quality slip-resistant footwear tailored for diverse work environments. This role is essential in assisting our corporate clients and ensuring the effective execution of intricate programs. Ideal candidates will possess a strong background in customer service, project management, and a passion for professional development.
What We Offer:
- Attractive salary package
- Comprehensive health benefits
- 401(k) plan with employer matching
- Paid leave
- Flexible work arrangements including hybrid and remote options
- Employee discounts on products
- Wellness initiatives
- Thorough onboarding experience
Key Responsibilities:
- Facilitate the customer onboarding journey
- Proactively identify and resolve issues
- Establish strong relationships with clients and internal stakeholders
- Ensure a high level of customer satisfaction
- Manage communications with clients
Qualifications:
- 3-5 years of experience in customer service
- 2+ years in a technical process role
- 1+ year of experience in project management
If you are detail-oriented, proactive, and thrive in a dynamic environment, we invite you to consider this rewarding opportunity.