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Client Implementation Specialist

2 months ago


Boca Raton, Florida, United States Shoes For Crews Full time

About the Role:

We are seeking a dedicated Customer Implementation Specialist at Shoes For Crews, a leader in providing high-quality slip-resistant footwear tailored for diverse work environments. This role is essential in assisting our corporate clients and ensuring the effective execution of intricate programs. Ideal candidates will possess a strong background in customer service, project management, and a passion for professional development.

What We Offer:

  • Attractive salary package
  • Comprehensive health benefits
  • 401(k) plan with employer matching
  • Paid leave
  • Flexible work arrangements including hybrid and remote options
  • Employee discounts on products
  • Wellness initiatives
  • Thorough onboarding experience

Key Responsibilities:

  • Facilitate the customer onboarding journey
  • Proactively identify and resolve issues
  • Establish strong relationships with clients and internal stakeholders
  • Ensure a high level of customer satisfaction
  • Manage communications with clients

Qualifications:

  • 3-5 years of experience in customer service
  • 2+ years in a technical process role
  • 1+ year of experience in project management

If you are detail-oriented, proactive, and thrive in a dynamic environment, we invite you to consider this rewarding opportunity.