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Sales and Account Manager

2 months ago

Lebanon, Pennsylvania, United States Morrison Industries Full time
About Us

Morrison Industries is a leading manufacturer of modular racking systems, dedicated to delivering top-quality products and exceptional customer service. Our team is committed to innovation, craftsmanship, and excellence in every aspect of our business.

Job Summary

We are seeking a highly motivated and organized Sales and Account Manager to join our team. As a key member of our sales team, you will be responsible for driving sales growth, managing client accounts, and playing a critical role in our company's continued success.

Key Responsibilities
  • Develop and implement sales strategies to drive growth and achieve sales targets.
  • Identify and pursue new business opportunities.
  • Build and maintain strong relationships with key accounts, ensuring their needs are met and they are satisfied with our products and services.
  • Initiate and manage order processes, ensuring timely creation and dispatch of invoices, and confirming payment processing with both clients and accounting.
  • Liaise with the production team post-kickoff to ensure all project aspects, including lead times, shipping schedules, and customizations, meet customer expectations.
  • Verify production schedules and timelines and communicate critical activities such as shipping and project milestones to relevant stakeholders.
  • Manage all post-sale communications, including milestone updates, payment acknowledgements, product inquiries, and installation and delivery preparations.
  • Handle all post-delivery aspects, including addressing installation issues, product-related questions, post-sale follow-ups, and conducting customer surveys/reengagements.
  • Track STEELSTACK brand metrics and generate reports for sales and production teams.
Requirements
  • Highly organized with an exceptional ability to manage multiple tasks and projects simultaneously.
  • Outstanding communicator capable of effectively interacting with customers and internal teams across various departments.
  • Proven ability to hold production teams accountable to schedules and quality standards.
  • At least four years of post-school experience, ideally in a fast-paced environment. Demonstrated ability to navigate with minimal direction and reduced visibility.
  • Required to become familiar with the manufacturing operation and process, build relationships and become familiar with the team.
Why Morrison Industries?

We offer a dynamic work environment, opportunities for personal and professional growth, and a competitive salary and benefits package. As a member of our team, you will have the chance to contribute to our continued success and growth, while developing your skills and expertise in a rapidly evolving industry.

This role necessitates a hybrid work arrangement, alternating between traveling to clients and projects, and on-site presence at the plant and headquarters.