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Retail Cannabis Specialist

2 months ago


Worcester, Massachusetts, United States Bud's Goods + Provisions Full time
About the Role

Bud's Goods + Provisions is seeking a highly skilled and knowledgeable Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, ensuring a seamless and informative shopping experience for our guests.

Key Responsibilities
  • Dispense cannabis and cannabis products in a sales transaction, ensuring compliance with all local and state regulations.
  • Provide accurate and up-to-date information about cannabis products, including strain lineage, consumption methods, and storage requirements.
  • Assist guests with selecting the right products, answering questions, and addressing concerns.
  • Maintain a clean and organized sales floor, ensuring a welcoming and high-energy environment for guests.
  • Process transactions accurately and efficiently, handling cash and credit transactions.
  • Communicate effectively with guests, colleagues, and management, providing excellent customer service and resolving issues promptly.
  • Participate in ongoing training and education to stay up-to-date on cannabis products, regulations, and industry developments.
  • Work collaboratively with the Retail Management team to achieve sales goals and maintain a positive store environment.
Requirements
  • Age 21 or older.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous retail or customer service experience, preferably in a cannabis-related industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Knowledge of cannabis products, regulations, and industry trends.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer
  • Competitive hourly rate.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.