Sales Associate

3 hours ago


Worcester, Massachusetts, United States Sunnyside Full time
Customer Experience Representative at Sunnyside

Sunnyside is seeking a skilled Customer Experience Representative to join our team. As a key member of our cannabis dispensary, you will be responsible for providing exceptional customer service, ensuring a welcoming and reassuring environment for our customers.

Responsibilities:
  • Greet customers and build relationships by asking questions and listening attentively to their needs.
  • Assist customers in product selection through education on different cannabis products and their varying impact on the human body.
  • Apply effective selling and cross-selling techniques to build customer satisfaction.
  • Verify proper documentation and ID for customers.
  • Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion.
Requirements:
  • Minimum 1 year experience in customer service; retail or hospitality experience preferred.
  • Flexibility to work shifts that may include opening, closing, weekends, and holidays.
  • Excellent customer service skills and ability to engage with customers.
  • Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
About Sunnyside

Sunnyside is a cannabis dispensary dedicated to providing a welcoming and reassuring environment for our customers. Our team is committed to providing exceptional customer service and ensuring a best-in-class experience for all customers.


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