Client Support Specialist, Employee Health Benefits

3 days ago


Atlanta, Georgia, United States Marsh & McLennan Companies Full time
Job Title: Client Support Specialist, Employee Health

At Marsh McLennan Agency, we are seeking a highly skilled Client Support Specialist to join our Employee Health team. As a key member of our team, you will provide day-to-day support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Review and analyze plan documents and carrier certificates to ensure compliance and accuracy.
  • Assist with the Request for Proposal (RFP) process, creating benchmarking analyses and presenting findings to clients.
  • Develop and maintain employee communications, including benefit guides, open enrollment presentations, and posters.
  • Collaborate with the Client Management team to create comparisons of plans and rates, and build and maintain the benefits mobile app.
  • Represent the Client Manager in carrier implementation and renewal meetings.
Requirements:
  • Bachelor's degree or equivalent work experience.
  • 2 years of previous administrative experience, or a Bachelor's degree in lieu of experience.
  • Strong analytical skills and proficiency in PowerPoint and Excel.
  • Ability to manage multiple priorities and perform in a dynamic, fast-paced environment.
Preferred Qualifications:
  • Intermediate knowledge of employee benefit markets and compliance.
  • Life and Health License or ability to obtain within 90 days of employment.
What We Offer:
  • Generous time off, including personal and volunteering days.
  • Tuition reimbursement and professional development opportunities.
  • Flexible hybrid work arrangement.
  • Charitable contribution match programs.
  • Stock purchase opportunities.

We value and respect the impact our colleagues make every day, both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work.

Join us in our mission to deliver purposeful work and meaningful impact every day. Learn more about a career at Marsh McLennan Agency and discover what makes us different.



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