Desktop Technician Lead

2 days ago


Rockville, Maryland, United States SYSARC INCC Full time
Job Overview

We offer a competitive salary of $70,000 - $90,000 per year, plus benefits, to attract top talent in the industry. As a Desktop Technician Lead at SysArc Inc., you will play a crucial role in supporting our clients' IT needs.

Your primary responsibilities will include providing technical assistance and support for incoming tickets, meeting or exceeding baseline metrics for reactive support, and documenting troubleshooting steps to resolve problems.

Our ideal candidate has a strong background in desktop support, experience working with ticketing systems, and a solid understanding of networking fundamentals.

If you're a motivated individual who thrives in a fast-paced environment and is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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