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Client Service Representative
2 months ago
At Madison Reed Hair Color Bar, we are seeking a highly skilled and customer-focused Client Service Representative to join our team. As a Client Service Representative, you will be the face of our Hair Color Bar, providing a seamless guest experience from arrival to departure. You will be responsible for greeting guests, checking them in and out, and ensuring that they have a smooth and enjoyable experience.
Key Responsibilities- Provide exceptional customer service to guests, ensuring that their needs are met and exceeded.
- Act as a brand ambassador, educating guests about Madison Reed products and services.
- Contribute to achieving monthly sales goals and other key performance indicators.
- Ensure that the Hair Color Bar meets company standards in terms of cleanliness, merchandising, and inventory management.
- Drive Hair Color Bar revenue through increasing the average service ticket and promoting additional services and products.
- Entry-level experience in customer service or retail sales.
- Effective communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Physical ability to stand for long periods and lift up to 10 pounds.
As a Client Service Representative at Madison Reed Hair Color Bar, you will have the opportunity to work in a dynamic and supportive environment. You will receive comprehensive training and development opportunities to help you grow in your career. We offer a competitive hourly rate, plus commission and tips, and a comprehensive benefits package.
