Assistant Store Manager
4 weeks ago
The Assistant Store Manager is a key member of our store team, responsible for supporting the Store Manager in promoting a customer and product-focused sales culture. This role is ideal for individuals who are passionate about delivering exceptional customer service and driving sales growth.
Key Responsibilities- Analyze sales reports and KPIs to determine business needs and execute in-store business and sales strategies.
- Establish and communicate clear expectations, holding store team and yourself accountable for achieving brand, performance, and behavior standards.
- Control payroll and supply budget, and perform basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review, and payroll accuracy documents.
- Ensure compliance with all applicable laws, loss prevention policies, operating procedures, and controls, and conduct associate training to reinforce proper controls.
- Administer all operational processes, including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
- Develop a high-performance culture, motivating sales team to meet assigned sales and productivity goals.
- Train and coach to ensure selling team is fluent in all aspects of product knowledge on line and in store.
- High School diploma or equivalent
- 2+ years of retail management experience preferred
- Must be 18 years of age or older
- Excellent communication, verbal, and written skills
- Able to learn or adapt to technology provided by the company
- Proven excellent customer service skills with statistical track record in all areas of sales and leadership
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Strong leadership qualities, training, and team building skills
- Knowledge of administrative aspects of store operations
- Able to communicate with customers and staff
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