IT Support Specialist

3 days ago


Ajaccio, Corse, United States Praxis Engineering Full time

About the Role

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We are seeking a highly skilled IT Support Specialist to join our Annapolis Junction, MD team at Praxis Engineering. The selected candidate should have 2+ years of experience in helpdesk or related IT roles.

The ideal candidate will possess strong customer service skills and a solid understanding of Windows operating systems and related technologies.

Responsibilities

* Provide exceptional user support and troubleshooting services* Setup and configure basic PC hardware and printers* Connect PCs to networks and ensure fundamental knowledge of TCP/IP and Active Directory* Familiarize yourself with commercial office automation applications (MS Word, Excel, PowerPoint)* Install, configure, and troubleshoot basic computer operating systems (i.e., Microsoft Windows)* Develop strong analytical and problem-solving skills* Collaborate effectively as part of a team and work independently when needed* Possess excellent organization and communication skills, both written and verbal* Demonstrate aptitude for learning new applications and technology efficiently* Proven ability to multitask and prioritize rapidly changing task assignments

Requirements

* High School/GED (AS/BS preferred) with a minimum of 2 years of experience in user support* Security+ certification or equivalent required* Ability to obtain an Active TS/SCI clearance with an appropriate polygraph

Compensation

$58,344 - $177,675 per annum



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