Enterprise IT Support Specialist
2 weeks ago
We are seeking a skilled Enterprise IT Support Specialist to join our team at General Dynamics Information Technology. This role is a fantastic opportunity to leverage your technical expertise and passion for helping others.
Your primary responsibility will be to provide top-notch technical support and troubleshooting services to our clients, ensuring their systems, hardware, and software operate smoothly and efficiently.
About the JobThis position is based in the USA, specifically in MD Annapolis Junction, and requires you to work onsite. You will be part of a dynamic team dedicated to delivering exceptional client experiences.
The ideal candidate will have a strong background in customer service, technical support, and troubleshooting, with at least 2+ years of relevant experience. A degree in a related field, such as Computer Science or Information Technology, is also highly desirable.
Responsibilities- Provide technical support and troubleshooting for network, desktop, and/or systems hardware and software.
- Analyze complex technical issues and develop effective solutions.
- Collaborate with internal teams to ensure seamless communication and issue resolution.
- Stay up-to-date with emerging technologies and industry trends to enhance your skills and knowledge.
We are committed to providing a comprehensive benefits package that includes medical plan options, dental plan options, vision plan, and a 401(k) plan. Our employees also enjoy flexible work arrangements, paid time off, and opportunities for professional growth and development.
As a valued member of our team, you can expect a competitive salary range of $25.50 - $34.50 per hour, commensurate with your experience and qualifications. This is not a guaranteed salary, but rather a reflection of the expected compensation range for this role.
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