Senior IT Infrastructure Specialist
2 weeks ago
At Intelliforce-IT Solutions Group, we push the boundaries of technology to solve complex problems in defense and beyond. As a key member of our team, you will play a crucial role in mission-critical projects that have a significant impact.
Job Summary:
We are seeking an experienced Technology Implementation and Support Lead to join our team. In this role, you will be responsible for implementing, troubleshooting, and maintaining IT systems, ensuring peak performance across all devices and platforms.
Main Responsibilities:
- Implement, troubleshoot, and maintain IT systems to ensure seamless operations.
- Provide Tier 1 and Tier 2 support to quickly resolve issues and enhance user experience.
- Manage UNIX and Windows operating systems to optimize system performance and reliability.
- Communicate effectively with stakeholders to manage escalation processes and keep them informed.
- Optimize system operations and perform capacity analysis to ensure scalability and efficiency.
Required Skills and Qualifications:
- 5+ years of SA experience in similar programs and contracts, plus a Bachelor's degree in a technical discipline (or 10 years of experience without a degree).
- Expertise in managing IT systems, including client/server/storage/network devices and mobile devices.
- Strong experience with UNIX and Windows operating systems.
- Solid skills in system optimization and capacity planning.
- Excellent communication and problem-solving skills.
Benefits:
- Generous PTO and federal holidays.
- Multiple medical plans, including options with zero deductible or premium for employees.
- Generous 401K contribution with immediate vesting.
- Exciting bonus opportunities, including profit sharing and quarterly awards.
Estimated Salary: $99,000 - $170,000 per year.
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