Quality Assurance Analyst

1 week ago


Eugene Oregon, United States Equitable Social Solutions Full time
Position Overview

As a Quality Assurance Analyst, you will play a crucial role in maintaining the integrity and excellence of our programs and services. Your responsibilities will include:

  • Conducting thorough audits to ensure that all programs and services meet the highest standards, guaranteeing that clients receive exceptional care.
  • Monitoring and updating Funder, partner, and Equus policies and procedures to reflect any regulatory changes.
  • Performing statistical data analysis using MS Excel to identify trends and areas for improvement.
  • Compiling and analyzing performance and compliance data to uphold quality standards.
  • Reviewing operational procedures related to clinical assessments and providing actionable recommendations for enhancements.
  • Developing and implementing continuous quality improvement initiatives.
  • Analyzing customer feedback and presenting management with suggestions for potential improvements.
  • Communicating effectively with program management, exercising sound judgment and diplomacy.
  • Documenting staff performance to ensure timely and accurate service delivery in accordance with operational guidelines.
  • Preparing audit reports for management, keeping them informed about the status of program quality and performance.
  • Undertaking additional responsibilities as assigned.


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