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Event Ticketing Representative
2 months ago
Position Overview:
Live Nation Entertainment, a premier name in the live entertainment industry, is seeking a dedicated Box Office Associate. Our organization encompasses leading entities such as Ticketmaster and Live Nation Concerts, renowned for delivering unforgettable experiences to millions of fans globally. We pride ourselves on fostering a vibrant workplace culture that champions creativity and collaboration.
Key Responsibilities:
As a Box Office Associate, you will play a crucial role in enhancing the guest experience at live events. Your responsibilities will include:
- Managing the sale and collection of admission tickets and passes.
- Welcoming guests and providing assistance in locating their seats.
- Facilitating VIP lounge access and ensuring exceptional service for VIP guests.
- Offering information about the venue and its amenities.
- Maintaining the cleanliness and organization of the box office and lounge areas.
- Verifying ticket authenticity and addressing any concerns regarding ticketing.
- Assisting guests with special needs to ensure a comfortable experience.
- Educating guests on venue layout and directing them to essential facilities.
- Resolving seating disputes and addressing guest inquiries with professionalism.
- Participating in sustainability initiatives to promote environmental responsibility.
- Ensuring compliance with safety protocols and assisting guests during emergencies.
- Performing additional tasks as assigned.
Qualifications:
- High School Diploma or equivalent.
- Strong customer service skills.
- Experience with cash handling is preferred.
- Proficiency in Microsoft Office Suite.
- Attention to detail and commitment to quality.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Commitment to Diversity:
Live Nation Entertainment is dedicated to creating an inclusive environment where all employees feel valued and empowered. We encourage individuals from diverse backgrounds to apply and contribute to our mission of delivering exceptional live entertainment experiences.
