Accounts Receivable Supervisor

1 week ago


Milwaukee, Wisconsin, United States Breakthru Beverage Group Full time

Position Overview

The main objective of this role is to oversee the functions within the credit and collections division. This includes managing the processing of payments, collections, deductions, and the validation of credit applications. The supervisor will also be responsible for the New Account Setup Process, account closures, third-party collections, and handling bankruptcies.

Key Responsibilities

  • Directs the operations of the credit and collections department, including supervising the credit and collections team. Provides guidance and training to credit and collection leads and specialists. Manages collection efforts, third-party collections, and bankruptcy proceedings.
  • Establishes and recommends processes and policies for credit and collections activities at a regional level. Evaluates credit risks, reviews credit histories, and advises on adjustments to credit limits. Acts as a subject matter expert on credit regulations applicable in various states.
  • Additional responsibilities may be assigned by the supervisor as necessary.

Required Qualifications

  • High School Diploma or equivalent.
  • At least 5 years of experience in credit and collections.
  • Proficient in PC applications, including MS Office and various software programs, particularly presentation tools.
  • Strong results-oriented professional with excellent verbal and written communication skills, demonstrating diplomacy and discretion, alongside customer service capabilities.
  • Ability to manage multiple tasks, work autonomously or collaboratively, maintain attention to detail, and meet deadlines.
  • Strong analytical and reporting skills.
  • Demonstrates sound judgment and problem-solving abilities.
  • Capable of thriving in a fast-paced, high-volume team environment.

Preferred Qualifications

  • Experience in a supervisory capacity.
  • Basic knowledge of credit regulations in each relevant state.
  • Advanced Excel skills.
  • Positive personal credit history.

Physical Requirements

  • While performing the duties of this position, the employee is frequently required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone.

Competencies

  • Responsible for outcomes that affect the department.
  • Chooses the best course of action from established procedures and solutions, applying common sense and experience from similar situations.


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