Customer Support Associate, Bilingual Swedish

2 weeks ago

Redmond, Washington, United States SpaceX Full time
Customer Support Associate, Bilingual Swedish

At SpaceX, we're pushing the boundaries of what's possible in space exploration and development. As a Customer Support Associate, Bilingual Swedish, you'll be a key part of our team, providing exceptional support to our customers and helping us achieve our mission.

Responsibilities:
  • Triage and resolve customer issues across multiple channels (digital, voice, etc.)
  • Provide technical support to customers using hardware, software, and network expertise
  • Surface product, process, and training issues by pairing quantitative and qualitative methods
  • Collaborate with internal teams to create and improve troubleshooting workflows and resolve root cause issues
  • Create and maintain internal knowledge base and help center collateral
Requirements:
  • High school diploma or equivalency certificate
  • 1+ years of experience in a front-lines customer support role
  • Fluent in Swedish and English
Preferred Skills and Experience:
  • Excellent problem-solving and sleuthing skills
  • Excellent written and verbal communication skills
  • Excellent empathy, active listening, and resiliency skills
  • Strong attention to detail and time management skills
  • Willingness and ability to flex weekend and night shift hours as needed to support our growth
Additional Requirements:
  • Must be available to work holidays
  • Must be available to work overtime hours and/or weekends as needed
  • This is not a remote position and will require relocation if not already local to the Redmond, WA area
Compensation and Benefits:

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.

You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks.

You may also accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year.

  • Customer Support Associate, Bilingual Swedish

    1 month ago

    Redmond, Washington, United States SpaceX Full time

    Customer Support Associate, Bilingual SwedishAt SpaceX, we're pushing the boundaries of what's possible in space exploration. As a Customer Support Associate, Bilingual Swedish, you'll be a key part of our team, ensuring our customers have an exceptional experience with our Starlink satellite constellation.Responsibilities:Triage and resolve customer issues...

  • Customer Support Associate, Bilingual

    1 day ago

    Redmond, Washington, United States SpaceX Full time

    Customer Support Associate, BilingualAt SpaceX, we're pushing the boundaries of what's possible in space exploration. As a Customer Support Associate, Bilingual, you'll be a key part of our team, helping customers navigate our innovative products and services.Key Responsibilities:Triage and resolve customer issues across multiple channels, ensuring a...

  • Customer Support Associate

    4 weeks ago

    Redmond, Washington, United States SpaceX Full time

    Customer Support Associate, Bilingual SwedishAt SpaceX, we're pushing the boundaries of what's possible in space exploration and development. As a Customer Support Associate, Bilingual Swedish, you'll play a critical role in ensuring our customers have an exceptional experience with our Starlink satellite constellation.Responsibilities:Triage, troubleshoot,...

  • Customer Support Associate

    3 weeks ago

    Redmond, Washington, United States SpaceX Full time

    Customer Support Associate, Bilingual SwedishAt SpaceX, we're pushing the boundaries of space exploration and development. As a Customer Support Associate, you'll play a critical role in ensuring our customers have an exceptional experience with our Starlink satellite constellation.Responsibilities:Triage and resolve customer issues across multiple channels,...

  • Customer Support Associate, Bilingual Malay

    1 month ago

    Redmond, Washington, United States SpaceX Full time

    Customer Support Associate, Bilingual MalayAt SpaceX, we're pushing the boundaries of what's possible in space exploration. As a Customer Support Associate, Bilingual Malay, you'll be a key part of our team, ensuring our customers have an exceptional experience with our Starlink satellite constellation.Responsibilities:Triage and resolve customer issues...

  • Customer Support Associate, Bilingual Spanish

    3 days ago

    Redmond, Washington, United States SpaceX Full time

    Customer Support Associate, Bilingual SpanishAt SpaceX, we're pushing the boundaries of what's possible in space exploration and development. As a Customer Support Associate, Bilingual Spanish, you'll play a critical role in ensuring our customers have an exceptional experience with our Starlink satellite constellation.Key Responsibilities:Triage and resolve...

  • Customer Support Associate, Bilingual Dutch

    2 hours ago

    Redmond, Washington, United States SpaceX Full time

    Customer Support Associate, Bilingual DutchAt SpaceX, we're pushing the boundaries of what's possible with our revolutionary satellite constellation, Starlink. As a Customer Support Associate, you'll be the face of Starlink to our customers, ensuring they have an exceptional overall experience.Key Responsibilities:Triage and resolve customer issues across...

  • Customer Support Associate, Bilingual Norwegian

    7 hours ago

    Redmond, Washington, United States SpaceX Full time

    Customer Support Associate, Bilingual NorwegianAt SpaceX, we're pushing the boundaries of what's possible with our revolutionary satellite constellation, Starlink. As a Customer Support Associate, you'll be the face of Starlink to our customers, ensuring they have an exceptional overall experience.Responsibilities:Triage and resolve customer issues across...

  • Customer Support Associate, Bilingual Italian

    3 days ago

    Redmond, Washington, United States SpaceX Full time

    Job Title: Customer Support Associate, Bilingual ItalianAt SpaceX, we're pushing the boundaries of space exploration and development. We're seeking a highly skilled Customer Support Associate to join our team, who will be the face of our Starlink satellite constellation to our customers.Key Responsibilities:Triage and resolve customer issues across multiple...

  • Customer Support Associate

    3 weeks ago

    Redmond, Washington, United States SpaceX Full time

    Customer Support Associate, Bilingual IndonesianAt SpaceX, we're pushing the boundaries of what's possible in space exploration and development. As a Customer Support Associate, you'll play a critical role in ensuring our customers have an exceptional experience with our Starlink satellite constellation.Responsibilities:Triage and resolve customer issues...

  • Customer Support Associate

    3 weeks ago

    Redmond, Washington, United States SpaceX Full time

    Customer Support Associate, Bilingual NorwegianAt SpaceX, we're pushing the boundaries of space exploration and development. As a Customer Support Associate, you'll be a key part of our team, ensuring our customers have an exceptional experience with our Starlink satellite constellation.Responsibilities:Triage and resolve customer issues across multiple...

  • Customer Support Associate

    4 weeks ago

    Redmond, Washington, United States SpaceX Full time

    Customer Support Associate, Bilingual Malay (Starlink)At SpaceX, we're revolutionizing the way people access the internet with our Starlink satellite constellation. As a Customer Support Associate, you'll be the face of Starlink to our customers, ensuring they have an exceptional experience.Responsibilities:Triage, troubleshoot, and resolve customer issues...

  • Customer Support Specialist

    4 weeks ago

    Redmond, Washington, United States Space Exploration Technologies Corp. Full time

    Customer Support Associate, Bilingual Norwegian (Starlink)At SpaceX, we're pushing the boundaries of space exploration and development. As a Customer Support Associate, Bilingual Norwegian, you'll be a key member of our Starlink team, delivering exceptional customer experiences and ensuring our customers have a seamless interaction with our...

  • Family Medicine Physician

    3 weeks ago

    Redmond, Washington, United States Swedish Full time

    Swedish Medical Group is seeking a full-time Family Medicine physician to join its exceptional Primary Care team in Redmond, Washington. This is a great opportunity to work with an experienced and collegial team at a state-of-the-art facility located in the beautiful community of Redmond, Washington.Key HighlightsOutpatient care onlyFlexible schedulingRN in...

  • Family Medicine Physician

    3 days ago

    Redmond, Washington, United States Swedish Full time

    Primary Care Opportunity in Redmond, WashingtonSwedish Medical Group is seeking a full-time Family Medicine physician to join our exceptional Primary Care team in Redmond, Washington. As a member of our team, you will be part of a brand new outpatient clinic on the Redmond Ridge campus, offering access to the medical center's ER and urgent care departments,...

  • Family Medicine Physician

    4 weeks ago

    Redmond, Washington, United States Swedish Full time

    Primary Care Opportunity in Redmond, WashingtonSwedish Medical Group is seeking a full-time Family Medicine physician to join our exceptional Primary Care team in Redmond, Washington. As a member of our team, you will be part of a brand new outpatient clinic on the Redmond Ridge campus, offering access to the medical center's ER and urgent care departments,...

  • LPN LVN

    4 days ago

    Redmond, Washington, United States Swedish Health Services Full time

    Unlock Your Potential as a LPN LVN at Swedish Health ServicesAre you a compassionate and skilled LPN LVN looking for a rewarding career in healthcare? Look no further than Swedish Health Services! As a LPN LVN, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.About the RoleWe are seeking a highly...

  • Nurse Practitioner

    1 month ago

    Redmond, Washington, United States Swedish Health Services Full time

    Unlock Your Potential as a Pediatric Nurse at Swedish Health ServicesAt Swedish Health Services, we're committed to delivering exceptional patient care and creating a supportive work environment for our caregivers. As a Pediatric Nurse, you'll have the opportunity to make a meaningful difference in the lives of our young patients and their families.Key...

  • LPN LVN

    4 weeks ago

    Redmond, Washington, United States Swedish Health Services Full time

    Unlock Your Potential as a LPN LVN at Swedish Health ServicesAt Swedish Health Services, we're committed to delivering exceptional patient care and creating a supportive work environment for our caregivers. As a LPN LVN, you'll play a vital role in our team, working closely with patients, families, and healthcare professionals to provide high-quality...

  • Lead Charge RN – Outpatient Surgery

    4 weeks ago

    Redmond, Washington, United States Swedish Health Services Full time

    About the RoleWe are seeking a highly skilled and experienced Registered Nurse to lead our Ambulatory Surgery Center team. As a Lead Charge RN, you will be responsible for providing professional, comprehensive nursing care to patients in the ASC, while also supervising and directing nursing and support staff.Key ResponsibilitiesDeliver coordinated, safe,...