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Client Relations Representative

2 months ago

Hicksville, New York, United States First Advantage Full time
Become a Part of First Advantage

At First Advantage, we place a strong emphasis on our people, whether they are our clients, partners, or our dedicated team members. If you are eager to embark on a rewarding career and play a pivotal role in delivering essential background screening solutions for leading global brands, we invite you to explore this opportunity.

Our Mission:

We lead the way in recruitment solutions, enabling organizations to make informed hiring choices and optimize their onboarding procedures. As a prominent HR Technology firm, First Advantage provides innovative tools that assist clients in managing risks and attracting exceptional talent. With a sophisticated technology platform, we create customized screening solutions for a vast array of clients worldwide. Operating on a global scale, we employ a diverse team across multiple countries and conduct millions of screenings each year.

Your Profile:
  • You are proactive and take initiative in project management.
  • You work well in collaborative, cross-functional teams.
  • You are a creative thinker, constantly seeking to improve processes.
  • You have a passion for continuous learning, particularly in Human Capital and technology.
  • You possess strong customer service skills and manage administrative responsibilities effectively.
Key Qualifications for Success:
  • Previous experience in customer service positions
  • Bilingual in English and Spanish
  • Proficient in Microsoft Office and skilled in administrative writing
  • Strong analytical skills and understanding of contractual agreements
  • Ability to comply with company policies and regulations
  • Exceptional organizational and multitasking capabilities
Why Choose First Advantage:

First Advantage is in the midst of a technological transformation, and we are looking for individuals passionate about technology to foster innovation, improve user experiences, and lead our teams through significant changes. We offer a comprehensive benefits package, including health coverage, a retirement savings plan, flexible paid time off, and ample opportunities for professional growth.

Commitment to Diversity:

First Advantage is dedicated to promoting diversity and inclusion, creating a workplace where every individual is valued and empowered. We are an equal opportunity employer, committed to diversity in all aspects of our operations and hiring practices, ensuring no discrimination based on various factors, in line with applicable laws.