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Customer Service Representative

2 months ago

Hicksville, New York, United States Sonic Healthcare Full time
Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our laboratory operations team, you will be responsible for providing exceptional service to patients, clients, and laboratory staff. Key Responsibilities: * Provide top-notch customer service to patients, clients, and laboratory staff * Work in a fast-paced call center environment * Champion safety, compliance, and quality control * Collaborate with laboratory staff to ensure seamless service delivery Requirements: * High school diploma or equivalent * 1 year of experience working in a call center or laboratory * Exceptional communication and typing skills * Ability to thrive in a dynamic and fast-paced environment Preferred Qualifications: * Associate's degree or medical assistant training * 2+ years of laboratory experience or training in specimen collection and processing * Data entry experience in a production environment What We Offer: * Competitive salary range of $17.00 to $20.00 per hour * Comprehensive benefits package, including medical, dental, and vision insurance * Paid time off and paid holidays * 401(k) plan with company match * Free lab services for you and your dependents Equal Opportunity Employer: Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.