Account Representative

3 weeks ago


Hicksville, New York, United States Christie Simmons - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused Account Representative to join our team at Christie Simmons State Farm Agency. As an Account Representative, you will play a critical role in building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Establish and maintain strong relationships with clients to understand their insurance needs and provide personalized solutions.
  • Provide prompt, accurate, and friendly customer service, responding to inquiries and resolving issues in a timely manner.
  • Use a customer-focused, needs-based review process to educate clients about insurance options and provide recommendations.
  • Collaborate with other agency team members to ensure seamless communication and coordination.
Qualifications
  • Dedicated to providing exceptional customer service and building strong relationships with clients.
  • Excellent communication and interpersonal skills, with the ability to effectively relate to clients and colleagues.
  • Proactive problem-solving skills, with the ability to think critically and resolve issues efficiently.
Benefits
  • Hourly pay plus commission/bonus structure.
  • Opportunities for growth and advancement within the agency.
  • Paid time off (vacation and personal/sick days).
  • 401k match.
  • Valuable career-building experience.


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