Service Engineer for Advanced Manufacturing
2 weeks ago
About Makino
Makino stands at the forefront of metal-cutting and machining innovation. As a prominent entity in advanced manufacturing technology, we empower our clients to achieve unparalleled quality and expedite their time to market. Our machinery is integral to the production of critical components across various sectors, including automotive, aerospace, medical, and die/mold industries globally.
Position Overview
The Field Service Engineer plays a vital role within the Customer Support Department, tasked with the installation, maintenance, troubleshooting, and repair of Makino machinery at client sites. We are in search of dedicated professionals who prioritize customer satisfaction and exhibit exceptional service skills. This role encompasses travel across designated regions.
Key Responsibilities
- Visit client locations to perform installations, maintenance, troubleshooting, and repairs while providing expert technical support.
- Leverage machine tool manuals, technical documentation, and internal resources to diagnose machine issues and formulate effective solutions.
- Maintain comprehensive records regarding machine performance, repairs, installations, and troubleshooting methodologies.
- Develop and sustain a thorough understanding of the machine tool sector and Makino's product offerings.
- Educate clients on the operational aspects of the machinery.
- 3-5 years of experience in mechanical and electrical repair, maintenance, and programming with a CNC machine tool manufacturer or distributor, or equivalent troubleshooting expertise.
- Strong technical, communication, and presentation abilities.
- Proficient in reading and interpreting technical drawings and schematics.
- Demonstrated analytical and problem-solving skills.
- Willingness to travel to client locations, including overnight stays as necessary.
- Possession of a valid Driver's License.
We believe in the synergy between our company’s success and the growth of our employees, fostering a diverse team of innovative and independent professionals.
Our employees benefit from a stable work environment supported by years of success and expansion in the machine tool sector.
Makino provides competitive compensation, comprehensive benefits including medical and dental coverage, fully company-funded long-term and short-term disability, generous vacation time, a bonus program, wellness initiatives, and continuous training opportunities.
Equal Opportunity Employer
Makino is proud to be an EEO/M/F/Disabled/Vets employer.
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