Client Services Coordinator

1 week ago

Powell, United States YMCA of East Tennessee Full time

POSITION SUMMARY:

Provides outstanding assistance to all members, visitors, and program participants. Addresses member and guest inquiries, advocates for memberships and programs, and ensures the lobby area is clean and well-organized.

Moreover, every role within the YMCA of East Tennessee is tasked with upholding the Judeo-Christian principles central to our mission by demonstrating behaviors that reflect the Y's core values - caring, honesty, respect, and responsibility.


CORE FUNCTIONS:

  • Delivers exceptional service to members, guests, and program participants both in-person and over the phone, enhancing member retention.
  • Conducts interviews and/or tours tailored to the needs of potential members; promotes memberships.
  • Fosters relationships with members; assists members in connecting with each other and the YMCA.
  • Addresses and resolves membership issues, keeping supervisors informed of any unusual situations or unresolved matters.
  • Demonstrates proficiency in DAXKO operations, including but not limited to membership and program registrations.
  • Skilled in Daxko Engage, including but not limited to logging member interactions each shift, completing tasks, etc.
  • Competent in SmartStart scheduling.
  • Adheres to all Y policies, rules, regulations, and procedures, including emergency and safety protocols. Completes incident and accident reports as necessary.
  • Additional responsibilities may be assigned.

SUPERVISORY RESPONSIBILITIES:

No supervisory responsibilities.

Requirements

QUALIFICATIONS:

Individuals must be capable of performing each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required.

EDUCATION and/or EXPERIENCE:

No formal education requirements. Must possess excellent interpersonal and problem-solving skills. Ability to effectively relate to diverse groups from all social and economic backgrounds. Experience in multitasking is crucial.

REASONING ABILITY:


Ability to resolve practical problems and manage a variety of concrete variables in situations with limited standardization. Ability to interpret various instructions provided in written, oral, diagrammatic, or scheduled formats.



WORK ENVIRONMENT:

While performing the duties of this position, employees may be exposed to outdoor weather conditions. The noise level in the work environment is moderate. Must be able to perform effectively within this environment.

MATHEMATICAL SKILLS:

Ability to add and subtract two-digit numbers and to multiply and divide by 10's and 100's. Ability to perform these operations using units of American currency and weight measurement, volume, and distance.

PHYSICAL DEMANDS:

Frequently required to communicate verbally and audibly. Required to stand, walk, sit, and use hands and fingers.

Vision abilities required for this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.


LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Ability to write routine reports and correspondence. Ability to communicate effectively before groups of members or employees of the organization.

CERTIFICATES, LICENSES, COURSES:

New Employee Orientation; required to commence work, provided by the Y.

Additional training, licenses, and courses may be required throughout employment.

  • Insurance Client Services Representative

    1 week ago

    Powell, United States Niehaus Insurance Services Full time

    Job DescriptionWe are seeking a highly motivated and personable Insurance Account Manager to join our team at Niehaus Insurance Services. As a key member of our team, you will play a critical role in managing client relationships, nurturing important connections, and ensuring seamless policy administration.Key Responsibilities:Client Communication and...

  • Personal Insurance Services Coordinator

    2 weeks ago

    Powell, United States Niehaus Insurance Services Full time

    Job OverviewAre you driven by a desire to assist others and possess a keen eye for detail? If you excel in customer service and have exceptional listening abilities, we want to hear from you. Comfort with phone communication and computer usage is essential, as is a willingness to engage with numbers and acquire new knowledge. If you thrive in a collaborative...

  • Travel Nurse RN

    2 days ago

    Powell, United States HealthEcareers - Client Full time

    Job Title: Med Surg Registered Nurse - Travel AssignmentWe are seeking a skilled Med Surg Registered Nurse to join our team for a 13-week travel assignment in a reputable hospital. As a Med Surg Registered Nurse, you will be responsible for providing high-quality patient care and collaborating with the healthcare team to ensure optimal patient outcomes.Job...

  • Care Coordinator

    1 week ago

    Powell, Ohio, United States Arcadia Home Care and Staffing Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Care Coordinator to join our team at Arcadia Home Care and Staffing. As a Care Coordinator, you will be responsible for coordinating client schedules and ensuring that client care plans are followed.Key Responsibilities:Schedule Home Care Aides as directed by client care plansCreate and manage...

  • Care Coordinator

    2 weeks ago

    Powell, Ohio, United States Arcadia Home Care and Staffing Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Care Coordinator to join our team at Arcadia Home Care and Staffing. As a Care Coordinator, you will be responsible for coordinating client schedules and ensuring that client care plans are followed.Key Responsibilities:Schedule Home Care Aides as directed by client care plansCreate and manage...

  • Travel Nurse RN

    12 hours ago

    Powell, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Med SurgWe are seeking a skilled Travel Nurse RN - Med Surg to join our team at HealthEcareers - Client. As a Travel Nurse RN - Med Surg, you will be responsible for providing high-quality patient care in a Med Surg setting.Job Summary:Provide direct patient care to Med Surg patients, including assessment, planning,...

  • Administrative Coordinator

    5 days ago

    Powell, United States Integrity Marketing Full time

    Job SummaryThe Administrative Assistant I will assist with the office's administrative activities and help coordinate various administrative processes and projects. This position provides the full range of administrative support activities for all departments and generally has responsibility for several established and ongoing processes unique to the...

  • Therapy Coordinator

    2 months ago

    Powell, United States Select Employment Services, Inc. Full time

    Therapy Coordinator - Inpatient Rehab Job ID 289753 Location US-OH-Dublin Experience (Years) 1 Category Therapy - Support Street Address 3805 Emerald Parkway Company OhioHealth Rehabilitation Hospital - Dublin Position Type Full Time Overview OhioHealth Rehabilitation Hospital A joint venture with Select Medical & OhioHealth Dublin, OH Therapy Coordinator...

  • Administrative Operations Coordinator

    2 weeks ago

    Powell, Ohio, United States Shuttleworth & Company Full time

    Job OverviewShuttleworth & Company (SCO) is a reputable and independently owned wealth management firm with over twenty-five years of experience in the industry. We are in search of a meticulous and organized professional to take on the role of Administrative Operations Coordinator.Position SummaryThe Administrative Operations Coordinator plays a crucial...

  • Project Coordinator

    2 weeks ago

    Powell, Ohio, United States Color World Painting of Columbus Full time

    Job OverviewWe are looking for a skilled and committed Project Coordinator to join our team at Color World Painting of Columbus. The successful candidate will play a vital role in overseeing daily operations, ensuring effective scheduling of painting assignments, and delivering outstanding customer support. This position demands a highly organized individual...

  • Client Engagement Specialist

    1 week ago

    Powell, Ohio, United States First Commonwealth Bank Full time

    Position Overview:This role is pivotal in managing incoming service inquiries from clients and prospective clients, addressing their questions regarding existing account relationships and providing information about additional products and services. Key Responsibilities:1. Handle incoming service inquiries from customers, including but not limited to:a....

  • Client Engagement Specialist

    1 week ago

    Powell, Ohio, United States First Commonwealth Bank Full time

    Position Overview:This role is pivotal in managing incoming service inquiries from clients and prospective clients, addressing their questions about existing account relationships or providing information on additional products and services. Key Responsibilities:• Respond to incoming service inquiries from customers, including but not limited to:a....

  • Client Support Specialist

    2 weeks ago

    Powell, United States Luttrell Staffing Group Full time

    Position Overview:As a Customer Service Representative, you will play a crucial role in delivering exceptional support to our clients. Your ability to communicate effectively and provide outstanding service will be key to your success in this position.Key Responsibilities:1. Provide top-notch customer service to ensure client satisfaction.2. Utilize...

  • Client Support Specialist

    2 weeks ago

    Powell, United States Luttrell Staffing Group Full time

    Position Overview:As a vital member of our team, the Customer Service Representative plays a crucial role in delivering exceptional support to our clients. Key Responsibilities:1. Provide outstanding customer service by addressing inquiries and resolving issues effectively.2. Demonstrate excellent written and verbal communication skills to ensure clear and...

  • Client Support Specialist

    2 weeks ago

    Powell, United States Luttrell Staffing Group Full time

    Position Overview:As a Customer Service Representative, you will play a crucial role in delivering exceptional support to our clients. Your primary responsibility will be to ensure customer satisfaction through effective communication and problem-solving skills.Key Responsibilities:1. Provide outstanding customer service by addressing inquiries and resolving...

  • Automotive Client Advisor

    2 weeks ago

    Powell, Wyoming, United States Fremont Motor Powell Full time

    Become a Key Player in Automotive Sales Welcome to Fremont Motor Powell, where we believe in creating exceptional experiences for our customers. We are not just a dealership; we are a community dedicated to automotive excellence. As a vital member of our sales team, you will play a crucial role in shaping the journeys of our clients. Why Choose Fremont Motor...

  • Client Engagement Specialist I

    1 week ago

    Powell, Ohio, United States First Commonwealth Bank Full time

    Position Overview:This role is essential in managing incoming service inquiries from clients and prospective clients, addressing questions related to their existing account relationships, and providing information about additional offerings. Key Responsibilities:Respond to incoming service inquiries from customers, including but not limited to:Existing...

  • Client Support Specialist

    2 weeks ago

    Powell, United States Tennova Healthcare Full time

    Position Overview The role involves managing customer inquiries, processing orders, and ensuring that client requirements are met to achieve high levels of satisfaction. Key Responsibilities: 1. Handle customer requests and provide assistance as needed. 2. Process orders and prepare necessary documentation. 3. Follow established protocols and guidelines...

  • Service Excellence Coordinator

    2 weeks ago

    Powell, Ohio, United States Event Horizon Dynamics Full time

    At Event Horizon Dynamics, we are dedicated to fostering an inclusive atmosphere where our team members can flourish. Our Customer Service Representatives are essential in providing outstanding service, and this role presents more than just employment—it is a pathway for considerable personal and professional advancement. We are in search of enthusiastic...

  • RN Homecare

    2 weeks ago

    Powell, United States Maxim Healthcare Services Full time

    Maxim Healthcare in Powell is hiring for a Registered Nurse to work with Pediatric and/or Adult patients in their own homes.Why Join Maxim:Competitive Pay & Weekly PaychecksHealth, Dental, Vision, HSA and Life InsurancePaid Time Off401(k) Savings PlanMaxcares Awards ProgramResponsibilities:Utilizes the nursing process to plan, implement, and evaluate...