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Personal Insurance Services Coordinator

2 months ago

Powell, United States Niehaus Insurance Services Full time
Job Overview

Are you driven by a desire to assist others and possess a keen eye for detail? If you excel in customer service and have exceptional listening abilities, we want to hear from you. Comfort with phone communication and computer usage is essential, as is a willingness to engage with numbers and acquire new knowledge. If you thrive in a collaborative environment and believe that your success is intertwined with that of your team, continue reading...

We are in search of a friendly and proactive insurance account manager to elevate our agency's performance. The ideal candidate is a dedicated team player who can maintain focus in a dynamic work setting. You will be responsible for managing client interactions, nurturing vital relationships, and meticulously tracking policy information and documentation within a secure system. This position is crucial to our team, emphasizing client service to promote ongoing sales and renewals. Candidates should have over two years of relevant experience. Does this sound like a role that resonates with you? We encourage you to explore this opportunity further.

Compensation:

$54,000 - $62,000 annually, plus commissions and bonuses.

Key Responsibilities:
  • Provide comprehensive responses to clients regarding policy or billing inquiries, ensuring they fully understand their coverage and any rate adjustments.
  • Update policy modifications on customer accounts within our business portfolio and communicate these changes to clients in accordance with NAIC regulations.
  • Build and maintain professional relationships with clients, prospective clients, and the insurance companies we represent.
  • Identify new opportunities and suggest additional lines of insurance through consultative selling techniques.
  • Assess the needs of new clients and offer suitable policy options.
  • Oversee household reviews and policy renewals.
Qualifications:
  • Strong follow-up skills, along with excellent written and verbal communication abilities, are essential for this role.
  • Proficiency in basic computer skills and familiarity with Microsoft Office Suite (Word, Excel, PowerPoint, etc.) is required.
  • A minimum of an Associate's or Bachelor's degree is preferred, though candidates with relevant insurance industry experience will also be considered.
  • A minimum of two years of experience in a Property & Casualty role, such as Account Manager, CSR, or Producer, is mandatory. Experience in an independent agency is advantageous.
  • A valid Ohio Property and Casualty License is required.
About Our Company

At Niehaus Insurance Services, we prioritize client choice and satisfaction. Our team is dedicated to assisting individuals every day. As an independent insurance agency, we focus on building strong relationships with our team, clients, potential clients, and the insurance companies we collaborate with. We strive to exceed client expectations, providing peace of mind and helping them navigate the risks of everyday life.

  • We offer competitive salaries based on experience, along with commissions for new business and performance bonuses.
  • Our benefits package includes generous paid time off, paid holidays, training, and licensing support.