Client Relationship Manager

1 week ago

Concord, New Hampshire, United States Connection Full time
Overview:
Connection - Public Sector Sales is seeking a driven and enthusiastic Client Relationship Manager to spearhead the acquisition of new business by identifying, nurturing, and delivering IT solutions to state and local government entities as well as educational institutions.

Key Responsibilities:
  • Engage in proactive outreach to establish new client accounts while managing an existing portfolio.
  • Enhance and expand relationships with current clients.
  • Strategically organize and prioritize daily tasks.
  • Exhibit a strong commitment to follow-through, personal motivation, and a passion for making a positive impact.
  • Effectively communicate key selling points, features, and advantages while aligning with client needs and expectations.
  • Maintain a consistent record of sales growth, even during challenging periods.
  • Employ a consultative approach to sales.
  • Uphold company values and expect the highest standards of professionalism from oneself and colleagues.
  • Actively listen and respond adeptly to client inquiries.
  • Facilitate negotiations and discussions with competence.
  • Demonstrate the ability to close sales and address client objections effectively.

Qualifications:
  • Associate's Degree or equivalent experience with a minimum of 2 years in a relevant role.
  • Customer-focused with a keen ability to listen and anticipate client needs.
  • Proficient in building rapport and maintaining strong relationships with both internal and external stakeholders.
  • Capable of articulating ideas clearly and concisely.
  • Exceptional negotiation abilities.
  • Detail-oriented with a strong focus on accuracy.
  • Adept at multitasking in a dynamic environment.
  • Proactive in identifying business opportunities within the existing client base.

Preferred Skills:
  • Strong written communication skills, capable of crafting professional business correspondence.
  • Flexible and adaptable to changing priorities.
  • Excellent verbal communication skills, with the ability to quickly build relationships over the phone.
  • Innovative thinker with the ability to devise original solutions to challenges.
  • Self-driven with a capacity to learn swiftly in a fast-paced setting with minimal supervision.
  • Strong interpersonal skills, able to collaborate effectively across all organizational levels.
  • New graduates are encouraged to consider this opportunity.

About Connection:

Connection is a Fortune 1000 Global Solutions Provider dedicated to connecting individuals with technology to foster growth, enhance productivity, and drive innovation. Established in 1982, Connection delivers essential IT services and advanced technology solutions across business, government, education, and healthcare sectors. Our team of highly trained Client Relationship Managers, along with our expert staff and efficient procurement platforms, ensures that we meet our customers' diverse needs. We also offer custom-configured computer systems from a certified technical configuration lab. With over 2,500 technical certifications, our experts are equipped to address any customer requirement, regardless of complexity. Our GlobalServe initiative provides global procurement solutions through a network of suppliers across numerous countries. The Connection brand encompasses Connection Business Solutions, Connection Enterprise Solutions, and Connection Public Sector Solutions, delivering customer-centric IT solutions to various market segments. Recognized by Forbes as one of 'America's Most Trustworthy Companies,' Connection is committed to providing expert guidance, state-of-the-art tools, and exceptional knowledge to address technology challenges.

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