Front Desk Coordinator

1 week ago


New York, New York, United States GMHC Full time

Job Summary:

The Front Desk Coordinator will serve as the primary point of contact for clients and visitors at GMHC. This role requires exceptional customer service skills, conflict resolution abilities, and a calm demeanor to ensure a welcoming environment for all individuals.

Key Responsibilities:

  • Create a friendly and helpful environment for clients
  • Liaise with program staff to ensure clients receive support in a timely manner
  • Manage client flow and assist with check-in and check-out processes
  • Manage the Room Reservation application as a System Administrator
  • Provide administrative support for the Operations department, as assigned
  • Complete office tasks, such as filing, copying, and document shredding
  • Maintain a tidy reception area
  • Assist with special projects, as assigned
  • Attend All Staff meetings, agency meetings, and assigned trainings

Requirements:

  • High School Diploma or its equivalent is required
  • Detail-oriented and excellent organizational skills
  • Excellent computer skills, including Outlook and Teams
  • Proficient in answering the phone while engaged in other clerical tasks
  • Excellent communication and interpersonal skills

Salary: $22/hour



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