Departmental Charge Specialist
1 week ago
Parkland Health and Hospital System (PHHS) is seeking a skilled Departmental Charge Specialist to join our team. As a key member of our revenue cycle team, you will be responsible for researching charge discrepancies and working with other departments to make necessary corrections.
Key Responsibilities- Research and monitor areas of compliance, workflow, and business processes to recommend policies and procedures for improvement.
- Assist in the management and reconciliation of patient accounts with charge discrepancies by researching issues and working with Patient Financial Services to make account adjustments in a timely manner.
- Monitor and track staff quality and productivity by auditing accounts to ensure adherence to policies and procedures.
- Serve as a lead resource for scheduling within outpatient Physical Medicine & Rehabilitation (PM&R) to achieve effective and efficient operations.
- Work with PM&R management to coordinate workflow activities and identify ways to improve workflow and customer satisfaction.
- High School Diploma
- Three (3) years' experience in a hospital or business office setting, including experience in medical billing, registration, or coding.
- Knowledge of third-party payors, managed care, and insurance coverage, eligibility, and explanation of benefits.
- Working knowledge of CPT and ICD-10 coding.
- Detail-oriented, basic mathematical skills, and sharp analytical skills to resolve complex financial issues.
- Positive demeanor, good leadership skills, good verbal and written communication skills, and professional appearance and approach.
Parkland Health and Hospital System prohibits discrimination based on age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.
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