Healthcare Customer Care Specialist

2 weeks ago


Dallas, Texas, United States UnitedHealth Group Full time
Position Overview

As a Healthcare Customer Care Specialist, you will play a vital role in ensuring patient satisfaction and operational excellence. Your responsibilities will include:

  • Performance Goals: Achieving established metrics related to patient satisfaction, accuracy, quality, and attendance.
  • Adherence Standards: Meeting departmental standards for adherence, which will be evaluated on a daily basis.
  • Consistent Behavior: Demonstrating exemplary conduct and communication skills in every interaction.

This role is essential in providing top-notch support and maintaining the high standards of UnitedHealth Group. Your contributions will directly impact the quality of care our patients receive.



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